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About the Role

The Inventory Associate is responsible for overseeing daily inventory operations within the retail storefront, ensuring accuracy in counts and shipments, and verifying product receipts. The role involves organizing products, ensuring compliance with California's Track and Trace system (METRC) and the Point of Sale (POS) system, and verifying product labeling and regulatory requirements before sales floor transition.

Responsibilities

Responsible for barcoding all new inventory in Point-of-Sale system.
Audits the physical inventory to ensure alignment with virtual inventory numbers.
Performs daily/weekly cycle counts and inventory evaluation and verification procedures.
Provides timely notice to management of discrepancies for investigation.
Researches inventory variances and adjustments.
Maintains an accurate account of non-stock and unavailable inventory.
Implements and follows cannabis waste procedures and schedules.
Creates a calendar of all upcoming expired products.
Assists with budtending as directed by manager.
Provides excellent customer experience.
Accurately logs customer information in computer systems.
Accurately records customer transactions in POS system.
Ensures all phases of the customer experience remain seamless and exceed expectations.
Performs other duties as assigned.

Requirements

Aligns and complies with company policies, procedures, and values.
Understands and adheres to all city and state cannabis regulations.
Maintains professionalism in appearance, approach, and communication.
Must be able to adapt to a changing work environment.
Ability to work effectively with colleagues and other departments.
Willingness to assist and support team members to achieve common goals.
Ability to identify customer needs to match them with suitable products.
Ability to use inventory management software and other retail tools.
Excellent interpersonal and communication skills.
Strong organizational and problem-solving skills.
Ability to multitask and prioritize in a fast-paced environment.
Ability to provide a welcoming environment for all customers.
Must be motivated, hardworking, and passionate about cannabis.
Strong multitasker with the ability to handle multiple duties and responsibilities.
Perform job functions with attention to detail, speed, and accuracy.
Prioritize and organize.
Be a clear thinker, remain calm, and resolve problems using good judgment.
Follow directions thoroughly.
Understand guest needs.
Work cohesively and professionally with co-workers.
Demonstrates the ability to be flexible and work effectively across various sectors of the department as needed or requested by supervisor.
Capacity to support other departments, ensuring seamless collaboration and responsiveness to organizational needs.
Constantly walking, standing, grasping/gripping, bending/stooping/squatting, finger dexterity, POS input, coordination of hand and eye.
Frequently face contact with customers and staff.
Occasionally reaching above shoulder height, lifting 50 lbs., ability to do push/pull motions, with accommodations upon request.
Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion.
Occasionally overnight shifts between the hours of 9pm-5a.
Must be 21+ years old.
Must pass a criminal background check.

Skills

Inventory management software
Retail tools
Microsoft Word
Microsoft Excel

Experience Level

1-3 years prior retail or customer service experience

Education Level

High school diploma or GED