eBilling Specialist at Greenberg Traurig | Philadelphia, Pennsylvania | Rezi

eBilling Specialist at Greenberg Traurig

eBilling Specialist

Greenberg Traurig · Philadelphia, Pennsylvania

2 weeks ago

eBilling Specialist

Greenberg Traurig · Philadelphia, Pennsylvania

19 days ago
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About the Role

The eBilling Specialist is responsible for handling all aspects of electronic billing for the firm’s e-clients, including implementation, maintaining client eBilling requirements, and ensuring accurate and timely invoice submission through eBillingHub. This role works closely with attorneys, billing staff, and local offices to resolve eBilling issues, manage rejections, appeals and budgets, and ensure compliance with client guidelines.

Responsibilities

  • Implements and onboards new clients onto eBilling platforms, including setup, mapping, and maintenance of client billing information within the firm’s eBillingHub
  • Submits electronic invoices accurately and timely in accordance with client eBilling guidelines
  • Monitors invoice status and manage rejections, reductions, and appeals to ensure maximum recovery
  • Researches and resolves invoice discrepancies by collaborating with attorneys, assistants, billing teams, and client representatives
  • Identifies and resolves rejection code issues; reviews and analyzes recurring rejections to identify root causes and ensure similar issues do not occur on future bills
  • Maintains and updates client billing requirements, rules, and vendor portal settings
  • Submits accruals and budgets through third-party vendor systems as required by clients
  • Manages submission and maintenance of timekeeper approvals on client vendor sites
  • Works closely with local offices to coordinate workflows and ensure successful invoice processing
  • Generates and reviews billing reports to track submission status, outstanding invoices, and client trends
  • Provides support to internal staff regarding procedures and client requirements
  • Ensures compliance with firm policies and client standards
  • Flexibility to attend onsite trainings, work overtime and conduct business travel as needed

Requirements

  • Highly motivated self-starter with the ability to process a high volume of electronic bills per month with minimal supervision
  • Ability to work under pressure to meet strict deadlines, manage complex eBilling transactions, and effectively prioritize multiple tasks
  • Strong attention to detail and outstanding organizational skills
  • Demonstrates the ability to adapt and shift priorities in a fast-paced environment
  • Requires strong analytical and problem-solving skills to identify and resolve issues independently and effectively
  • Exemplifies excellent interpersonal and written/verbal communication skills, maintains a professional demeanor, and thrives in collaborative, team-oriented environments

Skills

  • eBillingHub
  • Legal Tracker
  • BillingPoint
  • CounselLink
  • Tymetrix
  • Aderant
  • Elite
  • Windows-based software
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • AI capabilities
  • Copilot
  • ChatGPT

Location

  • U.S. GT offices
  • remote

Work Type

  • remote
  • full-time

Experience Level

  • 2 years of experience in legal billing or eBilling within a law firm or professional services environment

Education Level

  • Bachelor’s degree or equivalent experience preferred

Salary/Compensations

  • NY : $41.44 - $46.74

Benefits

  • discretionary bonus
  • health insurance with an optional HSA
  • short term disability
  • long term disability
  • dental insurance
  • vision care
  • life insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • 401K
  • vacation
  • sick time
  • employee assistance program
  • voluntary accident insurance
  • voluntary life
  • voluntary disability
  • voluntary critical illness and cancer insurance
  • pet insurance
  • Commuter and Transit programs

About the Company

  • Greenberg Traurig (GT) is a global law firm with locations across the world in 15 countries.
  • GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
  • Global scale with street smarts With 51 locations, Greenberg Traurig's global network provides the platform clients need to operate in today's legal marketplace.
  • Our team is recognized by rankings in current Chambers & Partners Guides in jurisdictions and practices around the world, based on thousands of interviews with practicing lawyers and clients.
  • In addition, Greenberg Traurig is proud to have more lawyers listed in The Best Lawyers in America than any other law firm, a position we have held since 2008.
  • Greenberg Traurig (GT) is committed to ensuring a safe and transparent recruitment process.
  • From our humble beginnings in 1967 in South Florida, our focus has never been changed: serve clients better.
  • Since 1967, we’ve built our firm by welcoming attorneys and professionals from all backgrounds who share our drive and commitment to excellence.
  • GT thrives on the passion and drive of our people, emphasizing merit, innovation, belonging, and collaboration first.
  • This commitment has been at the center of our story since our founding and has been essential to our and our client’s success.
  • We are thankful for the trust our clients place in us and we are proud of being recognized for the service we provide.

Equal Opportunity

  • GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
  • If you need a reasonable accommodation as part of the employment selection process, please contact us by sending an email to hrrecruit@gtlaw.com. In your email please include a description of the specific accommodation you are requesting and a description of the position for which you are applying. If you have a disability that makes it difficult to express your interest in a job through our online application process, or if you require TTY/TDD assistance, please contact us to tell us about your needs.