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About the Role

Provide exceptional sales and customer support for revolutionary immunoassay analysis instrumentation and assays. The candidate will be a key member of a team of Field Applications Scientists, responsible for providing pre- and post-sales assay development and technical support for several product families, including Simple Plex Ella and Luminex platforms.

Responsibilities

• Provide customer assistance on complex questions regarding immunoassay platform, including assay design, correlation, bridging between platforms, and data interpretation.
• Present scientific seminars to prospects and assist with pre-sales opportunities by carrying out evaluations at prospect sites.
• Attend, present, and interact with customers at scientific meetings, conferences, and tradeshows.
• Provide feedback and updates to sales, marketing, and product management teams.
• Provide customer feedback and field visit reports to team members.
• Serve as a subject matter expert for immunoassays and stay current on related science and workflows.
• Collaborate with global Field Applications Scientist teams to train peers and synergize on resources.
• Train and support scientists on instrument use, assay development, and data analysis for Luminex & Ella instruments and software.
• Develop and nurture positive relationships with customers and internal teams in the assigned territory.
• Foster increased product usage and support sales efforts through technical presentations, product demonstrations, and participation at vendor shows.
• Accompany Sales Representatives in customer laboratories to provide technical and applications expertise.
• Provide post-sales assay development and troubleshooting support for customers in-person, virtually, and via phone and email.
• Travel to customer laboratories to provide support.
• Contribute customer feedback to marketing, product development, and software teams.
• Assist in the creation and review of technical literature and training resources.
• Create and maintain customer support information using the CRM (SalesForce).

Requirements

• Preference will be given to candidates currently based in the territory region; candidates outside of the territory must be willing to relocate prior to their start date.
• Display a thorough understanding of the principles of immunoassays and their applicability in different research fields.
• Independently execute assay and reagent troubleshooting, optimization, and validation experiments.
• Substantial knowledge of current scientific literature and life science methods and applications.
• Proven record working efficiently both in a team environment and independently.
• Ability to multi-task and prioritize.
• Excellent time management, organizational, verbal and written communication skills.
• Ability to travel 50% of the time.
• This position requires work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Skills

• Immunoassays
• Protein analysis
• Technical communication
• Presentation skills
• Training skills
• Salesforce (CRM)

Location

• Metro New York area

Work Type

• Field-based
• Full-time

Experience Level

• Minimum 5 years hands-on experience with immunoassays
• Field Applications Scientist experience is preferred

Education Level

• Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science field.
• MS/PhD preferred

Salary/Compensations

• $85,600.00 - $140,800.00
• Eligible to receive a commission plan

Benefits

• Competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
• 401k plans
• Employee stock purchase plan (ESPP)
• Health Saving Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care FSA
• Mentorship
• Promotional opportunities
• Training and development
• Tuition reimbursement
• Internship programs
• Employee resource groups
• Volunteer paid time off
• Employee events
• Charity drives
• Accrued leave policy with paid holidays, paid time off, and paid parental leave.

About the Company

• Bio-Techne enables cutting-edge research in Life Sciences and Clinical Diagnostics.
• Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
• Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services.
• Our family of brands creates a unique portfolio of products and services.
• Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.

Equal Opportunity

• Bio-Techne is an E-Verify Employer in the United States.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application.
• Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
• If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact hr@bio-techne.com for assistance.