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About the Role

We are seeking a bright, professional, and energetic Team Assistant to support our new offices in Holborn, London. This role is crucial for maintaining a smooth and efficient office environment and providing comprehensive support to the Executive Leadership Team.

Responsibilities

• Take full ownership of the day-to-day running of the London office, ensuring a professional, efficient, and well-maintained working environment.
• Manage office suppliers, service providers, and contracts, ensuring value for money, high quality, and continuity of service.
• Deliver a positive workplace experience by coordinating office initiatives, managing supplies, and responding to employee needs.
• Coordinate office-based onboarding for new starters, ensuring a smooth, organised, and welcoming first-day experience.
• Provide a professional and welcoming front-of-house presence.
• Oversee phone contract management and device log.
• Take responsibility for all meeting rooms - ensuring they are clean, tidy and reset after use, with equipment functioning correctly and ready for the next meeting.
• Oversee AV and technology setup across meeting rooms, including screens, conferencing equipment, video call systems and room booking tools - proactively checking these are operational and troubleshooting minor issues as they arise.
• Conduct regular inspections and floor walks to ensure visual and operational compliance, proactively identifying and resolving issues, liaising with our landlord who owns hard facilities services.
• Support the EA in managing fast-paced diaries across the group's Executive Leadership Team, coordinating scheduling priorities and flagging conflicts proactively.
• Prepare meeting agendas, documents and briefing materials; using AI tools to take accurate and confidential notes and track actions through to completion.
• Coordinate 1:1s, team meetings and wider business meetings via teams, zoom & in person.
• Set up board and in-person meetings, including room preparation, AV setup, refreshments and ensuring a professional environment for all attendees.
• Assist with the coordination of domestic and international travel, including flights, accommodation and itineraries, working to briefs set by the EA.
• Provide comprehensive administrative support including expense collation, invoice processing and document preparation.
• Maintain accurate and well-organised filing systems, records and documentation.
• Run occasional errands in support of the executive team and office operations as needed.
• Support the EA on the logistics of company events, offsites, socials and conferences - including venue research, supplier liaison and attendee coordination.
• Provide ad hoc administrative support to the wider London team as needed.

Requirements

• Highly organised with the ability to manage multiple priorities simultaneously, remaining effective under competing demands.
• Exceptional attention to detail and accuracy across all tasks.
• Flexible and collaborative, with a willingness to support both executive and wider team needs.
• Confident in building strong working relationships across all levels, with a visible and approachable presence in the office and a friendly and positive demeanour.
• Able to handle sensitive and confidential information with discretion and integrity.
• Proactive and forward-thinking, with the ability to anticipate needs and take initiative in a fast-paced environment.
• Calm, adaptable and solutions-focused under pressure.
• Ability to manage multiple priorities with a high level of autonomy and minimal supervision.
• Strong understanding of how to operate effectively in a professional, corporate environment.
• Positive, flexible attitude with team first mindset.

Skills

• Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Collaboration tools (e.g. Teams, Slack)
• AI tools for note-taking
• AV and technology setup and troubleshooting
• Supplier and contract management
• Travel coordination
• Expense collation
• Invoice processing
• Document preparation
• Filing systems management
• Event logistics coordination

Location

• Holborn, London

Work Type

• Hybrid
• Occasional working from home

Experience Level

• Not specified

Education Level

• Not specified

Benefits

• Vitality private medical insurance
• 50% off Virgin Active, Pure Gym or Nuffield
• Itsu and Caffe Nero discounts and freebies
• Life assurance cover
• 25 days annual leave plus bank holidays
• Volunteering day
• Access to training and learning support

About the Company

• Passionate about creating a welcoming, comfortable, and engaging environment for employees and visitors.