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About the Role

The Senior QA Analyst has in-depth QA, technical and project expertise, and full ownership of quality across designated game areas or SKUs. This role is responsible for raising the quality bar by refining processes for the test team, guiding junior members and/or vendor teams towards higher efficiency and execution. The SQA Analyst will lead multiple features simultaneously, ensuring timely delivery against production timescales and costs, with a detailed understanding of test planning techniques, critical thinking and analysis, and the mobile gaming Software Development Life Cycle.

Responsibilities

Communicate complex information/problems and solutions in a clear and concise manner.
Develop and maintain test strategies, regression plans, cross-feature plans, and test cases encompassing manual, non-functional, and possibly automation.
Control and monitor testing efforts looking for coverage gaps as well as seeking to improve quality and efficiency.
Coach and mentor more junior team members and external vendors.
Maintain and update FAQs, and team wikis including information on the team's process, tools, and scripts.
Build and share knowledge between other Zynga teams and partners.

Requirements

Strong initiative and ability to proactively self-manage; always looking for new and better solutions to existing challenges.
Strong experience working in a game studio as part of a feature/sprint team or similar.
Excellent verbal and written communication and social skills backed up with a proactive approach to knowledge sharing.
Strong experience and effective use of external test teams to implement your testing plans and strategies (Task estimation, team organization, task prioritization, etc.).
Expert understanding of software QA and games development practices and terminology (ideally in relation to mobile games or live-supported games).
Experience using a task tracking software and test management system, preferably JIRA & TestMo.
Strong experience taking part in sprints, being involved in planning, retrospectives, and estimations.
Experience in QA within pre-production projects and prototyping phases.
Experience of Live Ops and Games-as-a-service projects.

Skills

ISTQB/ISEB Foundation certifications or equivalent certifications
Experience working on mobile platforms: iOS, Android, and Amazon
Experience with testing client/server interactions
Understanding of how software architecture influences the amount of testing required, including optimizing tests that use the same code paths.
Familiarity with development environments such as Xcode, Visual Studio, Android SDK, Unity, Unreal or similar
Familiarity with source control and branchings, such as GIT or SVN
Experience of technical areas and tooling: Network tools, Performance tools, Analytics tools, API test tooling, Automation frameworks, device farms, or similar
Unity experience specifically testing or automation tool

Location

Ontario

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

$75,700 - $112,060 CAD per Year

Benefits

World-class benefits package
Bonus and/or equity awards
Eligibility to participate in our 401(K) plan and Employee Stock Purchase Program
Medical, dental, vision, and basic life insurance coverage
14 paid holidays per calendar year
Paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
Up to 10 paid sick days per calendar year
Paid parental and compassionate leave
Wellbeing programs for mental health and other wellness support
Family planning support through Maven
Commuter benefits
Reimbursements for fitness-related expenses

About the Company

Zynga brings people together through the power of play.
A global leader in interactive entertainment and a proud label of Take-Two Interactive.
Games have been downloaded over 6 billion times—connecting players in 175+ countries.
Diverse game portfolio includes FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™.
Founded in 2007 and headquartered in California, with teams spanning North America, Europe, and Asia.
Zynga is where fun meets innovation.

Equal Opportunity

We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization.
Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process.
Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position.
Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others.
Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel.
Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage.
Zynga’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).