About the Role
COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability.
Responsibilities
- Promptly answers the phone with a smile in your voice.
- Accurately takes orders & ensure everything is correct before the guest leaves.
- Handles all orders placed by Door Dash and Grub hub.
- When not working on food orders, help maintain greeting and seating guests along with assisting serving staff in the dining area.
- Provide the same quality of service as if the guests are sitting in the restaurant.
- Inform them of specials & menu changes.
- Make recommendations you genuinely feel your guests will enjoy.
- Answer questions about food & beverages.
- Take food & beverage orders & enter them in our point-of-sale system.
- Ensure everything the guest might need to enjoy their meal(s) is in the bag(s) including to go silverware, condiments, extra napkins, wet naps, & Recovery logo mint(s).
- Make sure the to-go area is stocked for the next shift.
- Maintain a clean service area.
- Present the check to the guest, accept payment, process credit card charges or make change.
- Thank guests & invite them back.
- Assist seating of guests in the main dining area.
- Continually support the Front of house staff with cleanliness, guest interaction including maintaining Covid related mandates.
Requirements
- Be able to communicate & understand the predominant language(s) of our guests.
- Must have a basic knowledge of front-of-house restaurant procedures & functions.
- Possess basic math skills & have the ability to handle money & operate a point-of-sale system.
- Be able to work in a standing position for long periods of time (up to 5 hours).
- Be able to safely lift up to 25 pounds.
- Must have exceptional grooming habits.
Location
- Troy, NY
Work Type
- Full-Time
Salary/Compensations
- $15.50 - $15.50 Hourly
Benefits
- Paid Time Off
- 401K Investment
- Referral Bonus
- Associate Development Plan Opportunities
- Internal Promotion Opportunities
- Medical
- Dental
- Vision
- Voluntary Benefits
- FSA and HSA account options available to Full-Time associates
- Restaurant Discounts/Perks Program
