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About the Role

The Sales Support Analyst I plays a critical role in enabling sellers and partners to win against key competitors across key vertical markets that HPE Networking serves. This individual contributor role requires strong business acumen, attention to detail, and the ability to understand sales and business objectives. The role requires an entrepreneurial and creative approach to collaborate with Field sales, Channel sales, and cross-functional teams including Marketing, HR, Product Management, Legal, and Finance. You will support and own the program management of the North America K-12/E-Rate Program, State & Local Government, and Higher Education sales programs and processes.

Responsibilities

Develop detailed project plans and clear processes for stakeholder engagement, clarifying intent and goals, and establishing strategic imperatives.
Facilitate interlocks to ensure consistency in goal definition and measurement among cross-functional teams and the sales organization.
Identify gaps and analyze sales needs in existing program processes, proposing and driving solutions.
Provide coordination and development of training curriculum for internal sellers and partners on the SLED market, programs, and processes.
Compile and present quarterly metrics and reporting on programs.
Serve as an active participant and observer in core team meetings.
Acquire and retain a broad understanding of legal, bid, contract management, and E-Rate processes to mitigate company risk.
Develop practical knowledge of HPEN's offerings (systems/software, hardware, services) and present at internal and partner trainings.
Partner cross-functionally with Marketing, IT, Operations, Channel, and Sales to assist and execute programs that enhance sales efficiencies and customer experience.
Project manage SLED RFPs, coordinating with internal and external stakeholders to produce comprehensive, compliant, and competitive bid responses.

Requirements

Minimum of 5-7 years of related experience in the technology industry.
Experience in effective customer and sales relationship management.
BA or BS, with MBA or equivalent experience preferred.
Basic understanding of business and sales processing tools, systems, and practices.
Good analytical, statistics, and problem-solving skills.
Good written and verbal communication skills mastery in English and local language.
Strong and demonstrable critical and analytical thinking skills.
Proven ability to lead and influence cross-functional teams in a very collaborative manner.
Proven interpersonal and collaborative skills, with a passion for excellence in action.
Able to prioritize, focus, and execute through obstacles.
Outstanding presentation, verbal and written communication skills.
Strong judgment, initiative, and sense of urgency.
Strong program/project and time management skills.
Ability to manage and execute at the detail level.
Ability to multi-task and drive cross-functional teams to meet common goals.
Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
Salesforce (SFDC) is a plus.
Ability to travel >25%.

Skills

Business acumen
Attention to detail
Sales and business objective understanding
Entrepreneurial approach
Creative approach
Collaboration
Program management
Project planning
Stakeholder engagement
Goal definition
Market understanding
Account potential analysis
Partner strategy
Process analysis
Solution proposal
Training curriculum development
Metrics and reporting
Legal processes
Bid management
Contract management
E-Rate processes
Risk mitigation
HPEN offerings knowledge
Sales efficiency enhancement
Customer experience enhancement
RFP management
Bid response production
Customer relationship management
Sales relationship management
Analytical skills
Statistics skills
Problem-solving skills
Written communication skills
Verbal communication skills
Critical thinking skills
Leadership skills
Influence skills
Interpersonal skills
Prioritization
Focus
Execution
Presentation skills
Judgment
Initiative
Sense of urgency
Program management skills
Time management skills
Detail management
Multi-tasking
Teamwork
Microsoft Office
Salesforce

Location

Remote/Teleworker

Work Type

Remote
Full-time

Experience Level

Entry
5-7 years of related experience

Education Level

BA or BS
MBA or equivalent experience preferred

Salary/Compensations

United States of America: Hourly Salary USD 27.16 - 44.95 in Colorado
33.03 - 49.95 in California
24.95 - 49.95 in Florida & New Jersey & Washington
The listed salary range reflects base salary. Variable incentives may also be offered.

Benefits

Comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development programs.
Flexibility to manage work and personal needs.

About the Company

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
Our culture thrives on finding new and better ways to accelerate what’s next.
We know varied backgrounds are valued and succeed here.
We make bold moves, together, and are a force for good.
Technology innovation that fosters business transformation.
We Are In the Acceleration Business.
We help customers use technology to slash the time it takes to turn ideas into value.
In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both.
Wherever they are in that journey, we provide the technology and solutions to help them succeed.
The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations.
HPE is an E-Verify employer.

Equal Opportunity

We are unconditionally inclusive in the way we work and celebrate individual uniqueness.
We know varied backgrounds are valued and succeed here.
We have the flexibility to manage our work and personal needs.
We make bold moves, together, and are a force for good.
HPE is an Equal Employment Opportunity/ Veterans/ Disabled/ LGBT employer.
We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.
Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.