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About the Role

Be the first friendly face students meet as they begin their college journey! Working customer service in Fanshawe’s retail stores is an opportunity to help students feel welcomed, find the resources they need to succeed, and make a positive first impression of the college. You'll build valuable customer service, communication, and problem-solving skills while working in a fast-paced, team-oriented environment during one of the most exciting times of the academic year.

Responsibilities

Provides front-line customer support services including sales counter and floor duties.
Performs related tasks such as telephone reception, receiving, recording, handling and distribution of books and merchandise.

Requirements

Completion of some post-secondary education is required.
Minimum one-year customer service and/or cash handling experience in a retail setting.
Experience with a Point-of-Sale system is an asset.
Strong organizational skills and attention to detail.
Ability to work independently and as a team.
Excellent verbal and written communication skills.
Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Availability to work on Labour Day weekend and the first two weeks of September is a requirement.

Skills

Customer service
Cash handling
Point-of-Sale system
Organizational skills
Attention to detail
Teamwork
Verbal communication
Written communication

Location

London, ON
1001 Fanshawe College Boulevard, London, Ontario

Work Type

Hybrid work
Part time
Casual (Fixed Term)
In-Person
Short-Term Casual Part-Time

Experience Level

Minimum one-year customer service and/or cash handling experience in a retail setting

Education Level

Some post-secondary education

Salary/Compensations

$18.36 Hourly

Benefits

Competitive compensation
Comprehensive Benefits Package
Defined benefit pension plan
Generous vacation and holiday entitlements
Full-time employees start at a minimum of 3 weeks of vacation per year in addition to our paid college closure from Dec. 25 – Jan. 1
Prepaid leave/salary deferral plan
Subsidized maternity and parental leave
Family tuition program
Flexible work policy
Employee and Family Assistance Program
Corporate Discounts through CAUBO
Tuition reimbursement and subsidy programs
Professional development leave
Fanshawelearns LinkedIn Learning
Lifetime retirement pension (DBprime Plan for Full-time, DBplus Plan for Part-time)

About the Company

Fanshawe College thrives because of its people.
We foster a culture of excellence and see opportunities to turn potential into impact.
Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience.
Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position.
Find a career you're proud of and unlock your potential in a supportive environment, surrounded by a community of lifelong learners and endless possibilities.
A place where you belong: Embark on a fulfilling career journey with us! We're more than a job; at Fanshawe College you become part of a community that values your growth.
We are dedicated to nurturing your success with exceptional resources, technology, and professional development.
Education is at the heart of the Fanshawe experience for both students and employees.
Organizational Development and Learning provides professional development and training opportunities for employees to grow and develop new skills.
Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.

Equal Opportunity

Fanshawe College is an equal opportunity employer.
We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process.
If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs.
Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca