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About the Role

The eBilling Administrator supports the Matter Life Cycle (MLC) Business Operations mission by providing administrative and operational support to the eBilling team and ensuring the accurate setup, maintenance, and execution of eBilling requirements across client portfolios.

Responsibilities

• Support client onboarding by completing required client questionnaires and administrative setup documentation.
• Set up new eBilling clients and matters, ensuring compliance with client billing guidelines and firm requirements.
• Manage matter onboarding activities in Intapp Matter Open, including data validation, client ID entry, and completion of “ready to bill” requirements.
• Coordinate communications with Practice Assistants and eBilling Coordinators to support timely matter activation within client billing platforms.
• Arrange and maintain access for eBilling team members to client eBilling systems.
• Monitor the BLG eBilling mailbox and respond to inquiries, route notifications to stakeholders, and distribute accrual notifications to eBillers.
• Submit Chrome River invoice submissions for client platform fees and related administrative items.
• Provide backup support to Ebilling Coordinators when required to maintain service continuity.
• Provide general administrative support to eBilling Coordinators and support the overall efficiency of the team.

Requirements

• Post secondary diploma.
• Legal Administrative Assistant certificate preferred.
• 1 year in an administrative role with related experience in an office setting.
• Working knowledge of client eBilling platforms and Elite eHub (e.g., Collaborati, Legal Tracker, CounselLink), including basic navigation, invoice submission support, and responding to platform notifications.
• Foundational understanding of CMS/Aderant, including navigating matter data and supporting basic reporting or data validation needs.
• Proficiency in Microsoft 365 (O365) tools (Teams, Outlook, Word, PowerPoint) to support communication, documentation, and coordination across stakeholders.
• Developing capability and interest in Microsoft Copilot and AI tools, with a continuous learning mindset to improve productivity and service delivery.
• Basic to intermediate Excel skills, including filtering, formatting, formulas.

Skills

• eBilling platforms
• Elite eHub
• Collaborati
• Legal Tracker
• CounselLink
• CMS/Aderant
• Microsoft 365
• O365
• Teams
• Outlook
• Word
• PowerPoint
• Microsoft Copilot
• AI tools
• Excel

Location

• Canada

Work Type

• Full-time

Experience Level

• 1 year of experience

Education Level

• Post secondary diploma
• Legal Administrative Assistant certificate

Salary/Compensations

• $50,000 - $58,000

Benefits

• Diversity and inclusion initiatives
• Community involvement
• Talent development programs
• Accessible candidate experience

About the Company

• BLG is Canada's Law Firm.
• Our culture is one of vigilance and curiosity, firm-wide collaboration, unfailing mutual respect and dedication.
• We pride ourselves on having standout talent and delivering an exceptional client experience.
• We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development.
• Learn more about us at www.blg.com.

Equal Opportunity

• BLG is committed to building a diverse workplace reflective of the communities we serve and to fostering an inclusive culture where Firm members feel valued, respected and inspired to thrive as their authentic selves.
• We value diversity of thought and the unique skills, perspectives and experience each individual brings to BLG.
• We welcome applications from all qualified candidates and encourage applicants from members of groups that have been historically underrepresented, including but not limited to First Nations, Métis and Inuit Peoples, racialized individuals, persons with disabilities, people who identify as women and/or LGBTQ2S+.
• We are determined to provide an accessible candidate experience. Please let us know if you need any accommodations during the recruitment process.