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About the Role

Coordinates general business office activities of an apartment community. Serves as the first point of contact for residents, addressing concerns and ensuring a high level of customer service. Plans and promotes social and recreational programs for residents.

Responsibilities

• Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees.
• Prepares service requests and works closely with service contractors.
• Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal.
• Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures.
• Maintains a working knowledge of company policies, applicable laws, and regulations to ensure compliance.
• Receives, logs, and distributes packages to residents, obtaining signatures for delivery.
• Performs administrative functions including answering telephones, typing, preparing correspondence, scheduling appointments, screening mail, maintaining files, and scheduling meeting rooms.
• Ensures deposits are paid and contracts are signed.

Requirements

• High school diploma / GED required.
• 1 - 2 years of customer service and resident retention experience required.

Skills

• Customer service
• Resident retention

Location

• The Eugene - 435 W 31st Street

Work Type

• Full-time

Experience Level

• 1-2 years

Education Level

• High school diploma / GED
• General Studies degree preferred

Salary/Compensations

• $18.55 - $25.97 hourly

Benefits

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Referral bonus program
• Associate rental discount

About the Company

• Brookfield Properties develops, operates, and manages over 600 locations, 1500+ buildings, and over 280 million square feet of real estate globally.
• The company's portfolio features a wide range of residential living options, all offering high quality, service, and support.

Equal Opportunity

• Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.
• We are proud to create a diverse environment and are proud to be an equal opportunity employer.