About the Role
Sleep Number is the leader in personalized sleep wellness, seeking Sales Representatives to discover customer sleep needs, match them with products, and drive satisfaction and sales goals. This role offers unlimited earning potential and the opportunity to grow your retail sales career.
Responsibilities
- Discover each customer’s sleep needs and match them with the right Sleep Number products.
- Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
- Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business.
- Work together to maintain a polished showroom and deliver an exceptional store experience.
- Take part in sales practice training and coaching to sharpen your skills.
Requirements
- Strong communication skills with the ability to adapt to diverse customer needs.
- Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals.
- Ability to work a flexible retail schedule, including evenings and weekends.
- 1–2 years of retail, customer service, or other customer-facing experience.
- High school diploma or equivalent.
- Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
- Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
- Ability to work independently with minimal supervision while collaborating effectively with a team.
Skills
- Communication
- Customer Service
- Sales
- Relationship Building
- CRM Systems
- Point-of-Sale Technology
- Interactive Sales Tools
Location
- Onsite
Work Type
- Retail
- Full-time
Experience Level
- 1-2 years
Education Level
- High school diploma or equivalent
Salary/Compensations
- $48,000–$63,000 annually (most team members)
- Guaranteed base pay of $19.25/hour
- Uncapped commission and bonus potential
Benefits
- Health, dental, vision, and 401(k) benefits.
- Flexible paid time off and volunteer opportunities.
- Comprehensive training and career development programs.
- A supportive, inclusive culture where your contributions are valued.
- Access to Sleep Number's bed benefit to experience life-changing sleep.
- Medical, pharmacy, dental, life and disability insurance
- Additional resources that promote lifelong wellbeing
About the Company
- Sleep Number® is the leader in personalized sleep wellness, backed by almost 40 years of innovation.
- We have helped more than 16 million people achieve their best sleep.
- Our purpose is improving lives by personalizing sleep.
- We are guided by our purpose – improving lives by personalizing sleep.
- We are a team of 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step.
- At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness.
- We create mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort that adapt to customers’ changing needs.
- Our people thrive in a culture where purpose, innovation, and customer experience drive every decision.
- Sleep Number products are awarded the industry's top recognitions, including ranked #1 in customer satisfaction for mattresses purchased in-store and online, and #1 in comfort, by J.D. Power.
- The company is the Official Sleep + Wellness Partner of the NFL.
Equal Opportunity
- Sleep Number is an equal opportunity employer.
- We cultivate a workplace culture where everyone is valued, respected, and treated fairly.
