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About the Role

The Crew Pay Analyst is the definitive source of knowledge and expertise in Crew Pay. This role is responsible for analyzing Air Canada Mainline and Rouge pay in accordance with CUPE Collective Agreements, providing analytical support for statistical activities, and resolving pay inquiries and discrepancies. The role supports accurate and compliant crew pay, coordination for pay-impacting changes, and collaboration with Payroll on retroactive payments or adjustments.

Responsibilities

• Develop and maintain processes (SOPs) and procedures for the administration of pay-related aspects of the Air Canada/CUPE Collective Agreement.
• Lead the development of pay guidelines and instructions for major stakeholders.
• Ensure the integrity and efficiency of crew member pay for both Air Canada and Rouge by validating accuracy, identifying and correcting discrepancies, and ensuring payments align with the Collective Agreement.
• Analyze and validate month-end crew pay in advance of payroll production, determining corrective actions and assessing broader pay-related impacts.
• Collaborate with Crew Planning, Crew Scheduling, Flight Operations Management, and Labour Relations to ensure legal compliance with contract pay rules.
• Analyze crew pay data and perform statistical activities to ensure optimal crew pay processes and provide recommendations.
• Understand, articulate, and document crew module requirements.
• Participate in project workgroups and modules requiring specialized knowledge of Crew Pay rules, contractual rules, Crew Scheduling, and Crew Planning.
• Create and review necessary documentation, such as system specifications, user guides, and training manuals.
• Maintain a safe and compliant work environment by following corporate safety policies, ensuring proper data and equipment handling, and reporting workplace concerns.

Requirements

• Post-secondary program in business or a related field.
• 3+ years of experience in payroll, scheduling, or a similar operational area within a unionized environment.
• Previous experience working with collective agreements (CUPE), including familiarity with pay rules and provisions, is an asset.
• Advanced knowledge of Crew Pay and processes.
• Excellent communication skills (oral and written) and well-developed interpersonal skills.
• Self-motivated with attention to detail.
• Demonstrates analytical, "out of the box" critical thinking and problem-solving skills.
• Proficiency with Microsoft Office software (Word, Excel, and PowerPoint).
• Working knowledge of NetLine, Forum, and other PC applications.
• Must be able to work independently with minimal supervision.
• Ability to multi-task, work under pressure, meet tight deadlines, and accommodate changing priorities.
• Flexibility with work hours.
• Must be able to work in a team and produce quality output under tight deadlines.
• Demonstrate punctuality and dependability.
• Candidates must be eligible to work in the country of interest and are responsible for obtaining any required work permits, visas, or other authorizations.
• Prior to their start date, candidates will need to provide proof of their eligibility to work in the country of interest.

Skills

• Crew Pay rules
• Contractual rules
• Crew Scheduling
• Crew Planning
• Microsoft Office (Word, Excel, PowerPoint)
• NetLine
• Forum
• Analytical thinking
• Problem-solving
• Communication
• Interpersonal skills

Location

• Canada

Work Type

• Full-time

Experience Level

• 3+ years of experience

Education Level

• Post-secondary program in business or related field

About the Company

• Air Canada is an iconic Canadian symbol, recently ranked the best Airline in North America.
• Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

Equal Opportunity

• As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.