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About the Role

The Sales Assistant supports the Wardrobe Specialist by providing an exceptional client experience, upholding brand values and standards, and assisting with all aspects of sales and administrative tasks.

Responsibilities

• Support the Boutique with all aspects of sales, including client service and administrative elements.
• Assist the Wardrobe Specialist with sales by securing, organizing, and replenishing merchandise.
• Demonstrate Relationship Selling Skills to achieve sales goals.
• Exhibit professionalism in communication, attitude, and teamwork.
• Demonstrate proper etiquette in all forms of communication with clients and colleagues.
• Complete Alteration/Blocking processes according to Company standards.
• Support clients in the Wardrobe Specialist's absence.
• Maintain strong product knowledge and stay updated on fashion trends.
• Stay informed about the Wardrobe Specialist's top clientele to provide personalized service.
• Assist in maintaining the Wardrobe Specialist's client book and generate sales through appointments and correspondence.
• Send Company-initiated mailings for the Wardrobe Specialist's clients.
• Log COG's monthly for corporate reporting.
• Perform all POS functions accurately and professionally.
• Assist with store inventories and resolve discrepancies.
• Contribute to non-selling activities such as organizing and maintaining store standards.
• Maintain high quality of work, attendance, and appearance.
• Participate in Monthly Touch Bases and follow-ups.
• Attend all required Store Meetings and Events.
• Maintain cleanliness and organization standards.
• Adhere to all Company Policies & Procedures and Safety Regulations.
• Adhere to Timekeeping procedures.
• Adhere to local, state, and federal law.
• Perform additional responsibilities assigned by supervisor.
• Be flexible and willing to work extended hours when necessary.
• Work varied hours, including nights, days, and weekends.
• Interact with all levels of the organization and outside vendors.

Requirements

• Adaptability
• Client Focus
• Communication
• Embraces Change
• Honesty and Integrity
• Initiative
• Innovation
• Optimistic
• Organization
• Professionalism
• Results Orientated
• Solutions Orientated
• Teamwork
• Time Management
• Thoroughness
• Understanding of the luxury client
• Ability to work varied hours: nights, days and weekends to support the business needs
• Good computer skills: Word, Excel, Microsoft Outlook and POS systems
• Standing, walking and squatting the majority of the work shift
• Ability to climb ladders or stairs
• Required to lift, move and carry up to 40 pounds
• Ability to read, count and write to accurately complete all documentation and reports
• Must be able to see, hear and speak in order to communicate with employees and other customers
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms

Skills

• Relationship Selling Skills
• Professionalism
• Communication
• Teamwork
• Product knowledge
• Client book management
• POS functions
• Computer skills: Word, Excel, Microsoft Outlook

Work Type

• Full-time