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About the Role
This position supports game day Box Office operations, including ticket distribution and sales for sporting and special events for the Army West Point Athletic Association (AWPAA). The role involves direct interaction with the public for ticket sales and requires adherence to department policies and NCAA guidelines.
Responsibilities
- Transact ticket sales (cash, credit) and distribute complimentary tickets.
- Provide customer service and assistance related to ticketing for donors and fans on game day.
- Assist the Army A Club with various events, including Loge entry for football and setup/execution of premium areas for hockey and basketball.
- Assist customers and/or handicapped patrons with locating assigned seats within the arena.
Requirements
- High School Diploma or Equivalent
- Ability to work directly with the general public handling basic financial transactions and performing basic office functions.
- Must be eligible to work in the United States of America, without sponsorship.
- Must be eligible to work on a military installation, including a willingness to submit to a background screen.
- Must possess a valid driver’s license.
Skills
- Computer operation
- Point-of-sale transactions
- Customer service
- Communication
Location
- West Point, NY
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Education Level
- High School Diploma or Equivalent
Salary/Compensations
- $15.50 per hour
About the Company
- USMA is renowned as the world’s preeminent leadership development institution.
- Located on the banks of the Hudson River in West Point, NY, it is approximately one hour from New York City.
- The mission of USMA is "to build, educate, train, and inspire the Corps of Cadets to be commissioned leaders of character committed to the Army Values and ready for a lifetime of service to the Army and Nation."
- This position will be housed within the AWPAA, which is a non-profit corporation organized to manage and support the 30 intercollegiate athletic programs at the Academy.
- The AWPAA mission is to recruit, educate, train and inspire leaders of character who are committed to the Army Values through an extraordinary NCAA Division I athletic experience.
Equal Opportunity
- AWPAA is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis protected by law.
- Applicant qualifications are considered without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis protected by law.