Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Technical Advisor will provide necessary technical support to the Toronto maintenance center teams. This role involves monitoring rolling stock performance and identifying/documenting reliability and safety issues.

Responsibilities

• Act as a technical expert and resource for first and second-level technical failures for maintenance personnel, primarily related to locomotives and passenger rail cars (brakes, compressed air, diesel engines, control systems, traction motors, power circuits, HVAC systems, etc.).
• Facilitate knowledge transfer and provide coaching to the mechanical and maintenance services team.
• Manage technical failures that could jeopardize train departures (OTP), identifying and resolving issues promptly, especially in new or changing situations.
• Align personnel and prioritize tasks to ensure work is completed according to standards and timelines.
• Review train delays at the start of each shift, documenting data from Wi-Tronix and defects noted in virtual logbooks with the Mechanical and Maintenance Services team.
• Support the mechanical and maintenance services management team in prioritizing defects and estimating repair times.
• Apply technical expertise to improve rolling stock conditions and propose enhancements to the engineering team to boost reliability and performance.
• Collaborate with the mechanical and maintenance team to track recurring defects, document causes, and suggest solutions.
• Lead discussions with various teams (management, planning, unionized employees) to foster idea exchange for problem-solving and propose innovative solutions.
• Conduct validations on equipment for engineering use in prototype design.

Requirements

• Technical diploma (DEC or AEC) or electrical or mechanical certification (or equivalent).
• Minimum of eight (8) years of work experience with railway equipment or equivalent.
• Minimum of 2 years of experience as a technical advisor is an asset.
• Good knowledge of Microsoft Office, Word, and Excel.
• Knowledge of Microsoft Teams, Witronix, Quads, Railigent, Maximo would be an asset.
• May be required to travel to support equipment on the road or at another maintenance center.
• Night shift work.
• Teamwork: Lead the team towards achieving objectives.
• Collective learning: Mentor maintenance personnel and provide guidance on a range of topics.
• Accountability: Make decisions to resolve issues significantly impacting operations.
• Flexibility: May be required to travel or work different shifts.
• Results-oriented approach: Manage and prioritize support requests, work autonomously to solve complex problems.
• Communication skills: Use various relevant methods to create dynamic synergy with diverse teams, prioritizing teamwork.
• Problem-solving and decision-making: Work effectively with colleagues from other disciplines to find solutions to common or unique problems.

Skills

• Technical expertise
• Knowledge of locomotives and passenger rail cars
• Knowledge of brakes, compressed air, diesel engines, control systems, traction motors, power circuits, HVAC systems
• Knowledge transfer
• Coaching
• Failure management
• Problem identification and resolution
• Prioritization
• Performance monitoring
• Reliability improvement
• Collaboration
• Innovation
• Project support
• Microsoft Office (Word, Excel)
• Microsoft Teams
• Witronix
• Quads
• Railigent
• Maximo
• Team leadership
• Mentoring
• Decision-making
• Adaptability
• Autonomy
• Communication
• Teamwork
• Problem-solving

Location

• Toronto

Work Type

• Permanent
• Full-time
• Night shift

Experience Level

• Minimum 8 years of experience
• Minimum 2 years of experience as a technical advisor (asset)

Education Level

• Technical diploma (DEC or AEC)
• Electrical or mechanical certification (or equivalent)

Salary/Compensations

• 83,281$ - 97,978$

About the Company

• VIA Rail is undertaking ambitious modernization projects for its services and infrastructure, including new train fleets and continuous infrastructure improvements.
• VIA Rail is committed to the future of transportation in Canada and promotes sustainable mobility.
• Join VIA Rail's 3,000 employees and contribute to providing a safe, accessible, and eco-responsible way to travel.

Equal Opportunity

• VIA Rail is proud to subscribe to the principle of equal employment opportunity and works to build teams that reflect the diversity of Canadian society.
• VIA Rail aims to eliminate barriers to employment accessibility and strives to offer an inclusive and equitable work environment where every person is valued, regardless of their identity or differences, to enable them to reach their full potential.
• If you need assistance to make the recruitment process more accessible, please let us know. Accommodations can be provided upon request at any stage of the recruitment process. All information received regarding accommodations will remain confidential.