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About the Role

Visa is seeking a Director, Global Cross Border Issuance Strategy & Operations to lead and scale a high-growth business area focused on cross-border issuance. This role involves solving complex operating-model challenges at the intersection of product policies, network rules, client needs, platform capabilities, and regulatory requirements across multiple jurisdictions. The successful candidate will develop the strategy, requirements, governance, and execution model to enable growth while maintaining compliance, risk, and operational obligations globally.

Responsibilities

Own and manage workstreams that help Visa grow and scale Cross Border Issuance, including market and use-case prioritization, product and operating-model requirements, rules and policy evolution, pricing and economics, compliance and risk considerations, internal and client communications, executive alignment, and regional execution planning.
Partner with product, client services, legal, regulatory, risk, finance, technology, and regional teams to design, develop, pilot, and scale new capabilities and processes for emerging cross-border issuing models.
Represent the Cross Border team throughout the development and execution lifecycle, ensuring strategic alignment, clear ownership, and on-schedule delivery.
Build and maintain the organizational infrastructure that Cross Border Issuance needs to scale across clients, regions, and use cases.
Serve as the coordination hub that frames, packages, tracks, and escalates issues across functions while preserving establishing clear ownership boundaries.
Turn recurring client-specific issues and market launch challenges into reusable operating models, guidance, and execution tools for internal teams.

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Proven experience in a strategic or operational leadership role in payments, financial services, fintech, management consulting, or within a global organization, with a focus on cross-border initiatives, product strategy, business operations, or complex program execution.
Strong understanding of international markets, the global payments ecosystem, issuing models, and current innovation trends related to cross-border payments, digital wallets, stablecoins, and emerging payment flows.
Demonstrated ability to solve complex business problems involving product policy, regulatory considerations, client needs, commercial strategy, and operational execution across multiple jurisdictions.
Strong record of collaborating effectively across cross-functional teams, including product, legal, regulatory, risk, compliance, finance, client services, sales/account teams, and regional leadership.
Demonstrated ability to establish clear accountability structures in a complex matrix, ensuring issues are framed, driven, and escalated within appropriate functional ownership.
Innovative mindset with the ability to drive change, build scalable processes, and support the growth of new business capabilities.
Excellent leadership, communication, and stakeholder-management skills, with the ability to align senior stakeholders and create clarity in a matrixed global organization
Strong analytical and structured problem-solving skills, with the ability to translate ambiguity into clear requirements, decision paths, operating models, and execution plans.
U.S. Applicants Only

Skills

Cross-border initiatives
Product strategy
Business operations
Complex program execution
Global payments ecosystem
Issuing models
Cross-border payments
Digital wallets
Stablecoins
Emerging payment flows
Stakeholder management
Analytical skills
Structured problem-solving

Location

Hybrid

Work Type

Hybrid
Full-time

Experience Level

Director
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

Education Level

Bachelor's Degree
Advanced Degree (e.g. Masters, MBA, JD, MD)
PhD

Salary/Compensations

$192,300.00 to $307,600.00 USD per year

Benefits

Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program

About the Company

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere.
Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide.
Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career.
Your journey starts here — discover how we hire
Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect.
Apply with confidence today!
Learn our recruiting process

Equal Opportunity

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.