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About the Role

The Manager for District Cash Services - District Cash Support will lead cash data analytics, currency and coin model management, capacity planning, management information systems (MIS), and innovation initiatives. This role drives strategic business decisions for cash operations and champions innovative solutions across the Federal Reserve System, encouraging the adoption of modern analytical tools at Reserve Banks nationwide.

Responsibilities

Deliver comprehensive data, analysis, and metrics to support cash operations management.
Provide strategic vision for project management, personnel development, and currency/coin operations.
Maintain team agility to adapt strategies based on evolving circumstances and new information.
Partner effectively alongside the Compliance team, Cash Operations, and other SF Fed departments.
Build policies and guidelines for analytics, innovation, inventory management, and technical improvements.
Advocate for District Cash Services through the FedCash Services District Liaison channel.
Lead recruiting, hiring, providing mentorship, and professional development for direct reports.
Manage performance planning, succession planning, compensation decisions, and terminations.
Define team goals, strategies, and objectives aligned with District Cash Services, SF Fed, and System priorities.
Develop departmental functional strategy and tactical plans.
Support access management, vendor management, supplier diversity, and information security initiatives.
Monitor industry trends and cash-related policy changes, providing recommendations to executive leadership and System collaborators.

Requirements

Typically, 7+ years of relevant work experience in a fast paced, highly regulated operations environment.
Typically, 5+ years of experience in managing or leading teams.
Bachelor's degree or equivalent work experience.
Energetic, service-oriented approach.
Strong problem-solving and analytical capabilities.
Excellent verbal and written communication skills.
Proven ability to make sound independent decisions under pressure.
Track record of prioritizing, leading, and implementing process improvement initiatives.
Experience analyzing and reporting complex data to inform strategic business decisions.
Advanced proficiency in MS Office Suite.
Experience with bank cash operations is required.

Skills

Leadership experience with strategic influence across multiple business divisions
Knowledge of and curiosity about emerging technologies (Cloud, AI, RPA, etc.)
Proficiency in visualization software (Tableau, Power BI)
Programming experience (R, Python, etc.)
Advanced skills in MS Power Automate, SQL, or database management

Location

San Francisco
Los Angeles
Seattle
Phoenix
Salt Lake City

Work Type

Full time
Regular

Experience Level

7+ years of relevant work experience
5+ years of experience in managing or leading teams

Education Level

Bachelor's degree or equivalent work experience

Salary/Compensations

San Francisco: Min $133,300 - $212,800
Los Angeles: $121,200 - $193,700
Seattle: $120,000 - $191,600
Phoenix: $106,600 - $170,200
Salt Lake City: $106,600 - $168,200

Benefits

Competitive compensation with performance-based bonus plan
Comprehensive benefits: health, dental, vision insurance, plus self-care and mindfulness resources
Strong retirement program: pension plan and 401(k)-style program with employer matching
Flexible time off: vacation, personal/family care, and pet care
Career development: tuition reimbursement for undergraduate, graduate degrees, and professional certifications
Volunteer time off to support causes you care about

About the Company

The Federal Reserve Bank of San Francisco advances the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.
As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S.
We seek and appreciate new perspectives and build opportunities to learn and grow.
At the SF Fed, we approach our work with integrity and a commitment to service.
The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations.
The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.
OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation.
Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
The SF Fed is an Equal Opportunity Employer.
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.