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About the Role

The Senior REO Specialist plays a critical role in maximizing recovery on real estate owned (REO) assets by managing the disposition process from acquisition through sale. This position is responsible for overseeing a portfolio of properties, coordinating with internal stakeholders and third-party vendors, analyzing property valuations, and executing asset disposition strategies that optimize investor returns while minimizing expenses and risk. Success in this role requires strong analytical abilities, effective vendor and timeline management, attention to detail, and a thorough understanding of the mortgage servicing and default environment. The ideal candidate is a proactive problem solver who can effectively manage multiple priorities in a fast-paced setting while ensuring compliance with company policies and applicable regulatory requirements.

Responsibilities

Manage the disposition of a portfolio of REO assets throughout the asset lifecycle.
Review appraisals, broker price opinions (BPOs), and market data to determine asset values and recommend disposition strategies.
Develop and execute sales strategies that maximize investor recovery while minimizing carrying costs and losses.
Coordinate and oversee third-party vendors, including real estate agents, attorneys, preservation companies, and other service providers.
Monitor asset timelines to ensure timely listing, marketing, sale, and disposition activities.
Track portfolio performance and ensure the timely receipt and distribution of reports and documentation.
Identify process improvement opportunities and recommend operational enhancements.
Maintain compliance with investor guidelines, company policies, and applicable federal and state regulations.
Stay informed on industry trends, regulatory changes, and best practices within mortgage servicing and REO operations.

Requirements

High school diploma or GED.
2–4 years of experience in REO, mortgage servicing, default servicing, asset management, foreclosure, loss mitigation, or a related field.
Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
Ability to analyze property valuations, reports, and financial data.
Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Attention to detail and commitment to accuracy.
Ability to work independently while collaborating effectively with cross-functional teams.
Customer-focused mindset with strong relationship management skills.
Sound judgment and decision-making abilities.
Ability to maintain confidentiality and handle sensitive information appropriately.

Skills

Microsoft Office Suite (Excel, Word, Outlook)
Mortgage servicing or REO-related platforms (Pyramid, MSP, Black Knight/LPS, Sagent, or similar systems)
Property valuation analysis
Report analysis
Financial data analysis
Organizational skills
Time management skills
Communication skills (verbal and written)
Analytical skills
Problem-solving abilities
Attention to detail
Accuracy
Independent work
Collaboration
Relationship management
Judgment
Decision-making
Confidentiality

Location

Kansas City, MO

Work Type

Office environment

Experience Level

2-4 years
Senior

Education Level

High school diploma or GED
Associate degree or higher (preferred)

Benefits

Paid Time Off (PTO)
Medical, Dental & Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan

About the Company

Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first.
We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.
We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results.
FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.
Our Core Values: Integrity, Excellence, Accountability, Grace.
Our Mission: To create conditions within which people can thrive!