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About the Role

Support the brand team in marketing campaign operations and omnichannel strategy execution through digital touchpoints, collaborating with global teams and leading local initiatives.

Responsibilities

• Manage omnichannel campaign operations, including developing campaign design processes and toolkits.
• Provide consultation to commercial stakeholders on leveraging marketing automation platforms for campaign planning.
• Coordinate omnichannel campaign execution between brand teams, agencies, and global service centers.
• Support brand teams in content tagging and KPI design for campaign performance measurement.
• Develop digital channel strategies aligned with global and local brand strategies.
• Provide guidance on omnichannel execution based on industry trends and case studies.
• Facilitate workshops and meetings with commercial stakeholders for business discussions and training.
• Manage projects and services delivered by external partners and global support teams.
• Control budget, including forecasting and execution of team's OPEX.

Requirements

• Minimum of 3 years of experience in digital marketing or Sales Force Effectiveness (SFE) within a pharmaceutical company in Japan.
• Basic knowledge or certification of digital services, including marketing platform automation, data flow, and service integration with third-party vendors.
• Bachelor's or Master's degree from a university.
• Japanese (native level) and English fluency are required for oral and written communication.

Skills

• Strong leadership, collaboration, and influencing skills.
• Ability to achieve goals in a highly matrixed environment.
• High flexibility in dealing with uncertainty.
• Solid understanding of at least one CRM/digital marketing platform (e.g., Veeva, SFMC, CMS).
• Knowledge of omnichannel campaign journey design and operation, including tracking and performance evaluation.
• Proficiency in documentation and presentation.
• Experience facilitating conversations and driving decisions across cross-functional organizations.
• Strong consultative problem-solving skills.
• Ability to manage and take ownership of multiple tasks independently.

Location

• Japan

Work Type

• Full-time

Experience Level

• Minimum 3 years

Education Level

• Bachelor's degree
• Master's degree
• Master's degree or Certification of Business Administration preferred

About the Company

• Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing, and delivering innovative human therapeutics.
• The company uses advanced human genetics to unravel disease complexities and understand human biology.
• Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to improve health outcomes and people's lives.
• A biotechnology pioneer since 1980, Amgen is one of the world's leading independent biotechnology companies.
• The company has reached millions of patients globally and is developing a pipeline of medicines with breakaway potential.
• For more information, visit www.amgen.com and follow us on www.twitter.com/amgen.