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About the Role
The Office Clerk provides clerical support for company administration, including coordinating office activities, greeting visitors, managing communications, and scheduling appointments.
Responsibilities
- Respond to telephone, email, and in-person inquiries from clients and partners
- Refer inquiries to appropriate team members or departments
- Record messages for staff members
- Type forms, letters, reports, minutes, and memos
- Receive and distribute paper correspondence
- Organize and maintain office records and files
- Assist in compiling data for reports
- Organize logistics for departmental programs, meetings, and events
- Provide administrative support for programs including Student Health Plan, Student Bus Pass, and FSU website
- Present a positive and professional image to visitors and suppliers
- Provide information regarding special activities
- Ensure forms and reports are completed
- Observe and report security issues
- Manage inbound and outbound mail and courier services
- Maintain the reception area in a tidy manner
- Accept and monitor inbound deliveries
- Maintain confidentiality in all interactions
- Support the Administrative Coordinator and Student Services Manager
Requirements
- Must be a full-time registered student at Fanshawe College
- Must meet financial needs assessment criteria for the Work Study Bursary program
- Must be in good academic standing
- Preference given to students enrolled in an Office Administration program
- Previous work experience in an office environment
- Advanced knowledge of Microsoft Office
- Excellent written and verbal communication skills
- Ability to work independently and multi-task
- Ability to maintain filing systems and databases
- Strong analytical, organizational, and problem-solving skills
- Meticulous records maintenance skills
- Superior telephone manners and interpersonal skills
- Strong customer service skills
Skills
- Microsoft Office
- Communication
- Customer service
- Records management
- Data entry
- Problem-solving
- Organization
- Interpersonal skills
Location
- Fanshawe College
Work Type
- Temporary
- Part-time
- Contract
- Work Study
Education Level
- Full-time post-secondary or post-diploma student
About the Company
- Fanshawe Student Union (FSU)