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About the Role

This Administration Officer position provides high-level executive, project, governance, and administrative support across a diverse portfolio of strategic initiatives within the Office of the CEO. The role is critical in coordinating reporting, stakeholder engagement, executive communications, governance documentation, and operational activities to support Council priorities.

Responsibilities

• Coordinate operational, financial and resource reporting within required timeframes.
• Provide high-level technical and administrative support to enhance team workflows, processes and collaboration.
• Prepare, collate and maintain project documentation, submissions and records, ensuring professional presentation standards.
• Support the development, review and delivery of policies, procedures, internal audits, business cases and corporate reports, including the Delivery Program and Operational Plan.
• Coordinate Council requests, referrals and workflow assignments through TRIM and Pathway.
• Provide timely, professional and responsive service to internal and external stakeholders.
• Draft responses for Mayoral, Councillor and CEO requests, customer enquiries and media-related correspondence.
• Coordinate executive calendars, meetings and stakeholder engagements as required.
• Prepare executive briefings, reports, business cases and presentations for senior leadership, Council and external stakeholders.
• Assist with governance and reporting functions associated with the Office of the CEO.
• Draft and coordinate confidential correspondence, briefing notes and executive communications.
• Maintain administrative procedures and process purchase orders, requisitions and corporate credit card reconciliations.

Requirements

• Relevant qualifications (Certificate IV or Diploma) or equivalent experience in a technical office, governance, legal or related environment.
• Experience coordinating corporate reporting and contributing to financial and budget reporting.
• Strong time management and organisational skills, with the ability to manage competing priorities and meet deadlines.
• High levels of accuracy and attention to detail.
• Experience handling complex enquiries and complaints in a professional and effective manner.
• The ability to work independently, within a multidisciplinary team and across a complex organisation.
• Demonstrated capability in making decisions relating to administrative systems and procedures.
• A commitment to the continuous improvement of administrative systems and processes.
• An understanding of records management procedures and experience using records management systems.
• Experience supporting senior executives, leadership teams, boards or governance functions.
• Demonstrated ability to manage confidential and sensitive information with discretion.
• Exceptional stakeholder management and relationship-building skills.
• Experience preparing professional reports, correspondence, business cases, board papers or executive briefings.
• Current Class C Driver Licence or Provisional Licence.
• To be an Australian Citizen or Permanent Resident.
• All successful candidates will be required to obtain a National Police Check.
• May be required to undergo a pre-employment medical check.

Skills

• Strong proficiency in Microsoft Word, Excel and PowerPoint.
• Excellent written and verbal communication skills.
• Strong commitment to customer service.
• Advanced Microsoft 365 skills, including Outlook, Teams, Word, Excel and PowerPoint.

Location

• Liverpool CBD

Work Type

• Permanent
• Full-Time
• 35 hours, 5 days/week
• Office and work-from-home options

Experience Level

• Equivalent experience in a technical office, governance, legal or related environment
• Experience coordinating corporate reporting
• Experience handling complex enquiries and complaints
• Experience supporting senior executives, leadership teams, boards or governance functions
• Experience preparing professional reports, correspondence, business cases, board papers or executive briefings

Education Level

• Certificate IV or Diploma

Salary/Compensations

• Competitive Salary

Benefits

• Flexible work arrangements, including office and work-from-home options.
• A passionate, energetic and supportive multidisciplinary team environment.
• Modern office facilities located in the heart of the Liverpool CBD.
• Professional development opportunities, including training courses and study assistance.

About the Company

• We believe in the future of Liverpool and that our future is best described in the Community Strategic Plan (CSP).
• We’re a connected team with a shared purpose, determined to get the best results on the things that matter most for our community and people.
• We live our culture with a mindset of “A better way – every day.”
• This role offers a unique opportunity to work within the Office of the CEO and contribute to strategic initiatives that help shape the future of Liverpool.
• You will apply your executive support, governance and project coordination skills in a collaborative environment while enjoying work-life balance and making a meaningful contribution to the local community.
• Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.

Equal Opportunity

• We welcome candidates from all backgrounds and value diversity and inclusion in our workplace.
• We encourage all applicants, including First nation people, people with disability, LGBTIQ and culturally diverse communities to join Council.