Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As the Enablement Customer Success Manager, you will help world-class sales organizations achieve President's Club through our enablement program, which covers skills from cold calling to negotiation. This is a unique opportunity to build a function from the ground up, reporting directly to the founder, with significant potential for growth.
Responsibilities
- Guide teams through the 30MPC enablement curriculum, planning quarterly sprints to close sales skill gaps.
- Support enablement leads and frontline managers by teaching frameworks, assisting with real-world application, and coaching through roadblocks.
- Run QBRs, quantify customer results, and identify expansion opportunities in partnership with sales.
- Assist in building the enablement program from scratch, including designing the customer lifecycle and training program.
Requirements
- Experience running enablement programs and rollouts that involved teaching sales skills beyond product knowledge.
- Experience as a CSM with a minimum of 1 year of sales experience, demonstrating ability to master a product domain to expand customers and maximize revenue retention.
Skills
- Passion for the craft of sales and teaching others.
- Executive presence to engage with senior sales leaders and drive behavioral change.
- Comfort with ambiguity in an early-stage environment, including building the customer journey and influencing the product roadmap.
Location
- New York
Work Type
- Hybrid
- 3 days in office
Experience Level
- Entry-level to Mid-level
Salary/Compensations
- $105,000 - $145,000
Benefits
- Responsibility and ownership from day one.
- Opportunity to build a new revenue line within a leading sales media company.
- Collaborative environment with a scrappy team.
About the Company
- The top media company in sales, known for the #1 sales podcast with over 3 million downloads per year and the bestselling book, Cold Calling Sucks (And That's Why It Works).
- A company that prioritizes world-class customer experience and relationship building.