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About the Role

This role is a unique opportunity to be an early employee at a startup shaping the future of quantum computing. You will be the go-to person for internal IT support, ensuring on-site hardware, operating systems, and Active Directory services run smoothly while delivering excellent customer service. You will collaborate with a team to manage and maintain IT systems, ensuring production services perform effectively and maintaining high internal customer satisfaction. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly server, network, and on-prem infrastructure. You will troubleshoot and resolve hardware, software, and process problems effectively. There are vast opportunities for professional growth and impact within the company.

Responsibilities

Provide 1st/2nd line technical support for desktops, laptops, mobile devices, servers, and applications.
Manage incidents and service requests through the IT ticketing system.
Support onboarding and offboarding, including asset management, inventory tracking, Active Directory, and lifecycle management of IT equipment.
Maintain IT documentation, inventory tracking, and hardware assets.
Collaborate in the maintenance, configuration, and secure operation of on-site and cloud-based infrastructure.
Collaborate in general IT infrastructure maintenance to optimize existing workflows and enable new ways of working.
Install, configure, maintain, and troubleshoot bare metal and virtual servers.
Manage incidents, service requests, and problems through the ticketing system.
Support onboarding and offboarding of users, including account provisioning and access control.

Requirements

Be a highly collaborative and outgoing individual, a keen team player that can provide excellent customer service and support.
Demonstrate a strong problem-solving mindset, critical-thinking, and passion for automating tasks.
Adaptability in a startup environment, ability to navigate and contribute to opportunities that arise.

Skills

Active Directory
Microsoft 365 suite
Windows Server
Windows
Windows
MacOS
Linux
Python
bash scripting
PowerShell
Networking equipment
TCP/IP
VLANs
routing
firewalls
VMware
Hyper-V
Proxmox
AWS
Azure
GCP

Location

London

Work Type

On-site
Flexible working

Salary/Compensations

Competitive salary

Benefits

Competitive salary and share options scheme
Contributory pension scheme
Choose your own laptop/kit
Life Assurance
Cycle-to-work Scheme
Flexible working

About the Company

Quantum Motion is a fast-growing quantum computing scale-up based in London founded by internationally renowned researchers from UCL and Oxford University with over 40 years’ experience in developing qubits and quantum computing architectures. Bringing together state-of-the-art cryogenic facilities and an outstanding interdisciplinary team, we are developing quantum processors based on industrial-grade silicon chips, with the potential to radically transform computing power in areas such as materials modelling, medicine, artificial intelligence and more.
Since 2021 our team has been listed every year in the “Top 100 Startups worth watching” in the EE Times in 2021 and 2022, and our technology breakthroughs have been featured in The Telegraph, BBC and the New Statesman. Our founders are internationally renowned researchers from UCL and Oxford University who have pioneered the development of qubits and quantum computing architectures. Our chairman is the co-founder of Cadence and Synopsys, the two leading companies in the area of Electronic Design Automation. We’re backed by a team of top-tier investors including Bosch Ventures, Porsche SE, Sony Innovation Fund, Oxford Sciences Innovations, INKEF Capital and Octopus Ventures, and we have so far raised over £62 million in equity and grant funding.
We bring together the brightest quantum engineers, integrated circuit (IC) engineers, quantum computing theoreticians and software engineers to create a unique, world-leading team, working together closely to maximise our combined expertise. Our collaborative and interdisciplinary culture is an ideal fit for anyone who thrives in a cutting-edge research and development environment focused on tackling big challenges and contributing to the development of scalable quantum computers based on silicon technology.
Our team of 100+ is based across London, Oxford, San Sebastián and Sydney, with our primary hub in Islington (London).

Equal Opportunity

Quantum Motion is committed to providing equal employment opportunity and does not discriminate based on age, sex, sexual orientation, gender identity, race, colour, religion, disability status, marital status, pregnancy, gender reassignment or any other protected characteristics covered by the Equality Act 2010.