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About the Role
As an International Security Operations Centre (ISOC) Operator, you will be the first to know when something happens and ensure the right people act fast. You will be part of a dedicated team that keeps Warner Bros. Discovery’s people, sites, and operations safe across the EMEA region. Every shift brings something different, from monitoring international activity to responding to real-time incidents, you will make decisions that matter, helping to protect colleagues, assets, and information across multiple countries. Calm, focused, and proactive, you will use advanced systems and your own situational awareness to keep operations running smoothly. This is a role for someone who thrives under pressure, communicates with confidence, and takes pride in being a key part of a team that operates around the clock to safeguard one of the world’s most iconic entertainment companies.
Responsibilities
- Continuous monitoring and management of security operations, including handling emergency and non-emergency communications from staff based in the region, or travelling to the region.
- Overseeing and monitoring technical security systems such as CCTV, Access Control, and Fire/Life Safety Systems at multiple WBD sites.
- Acknowledging, disseminating, and escalating incident information to relevant security team members, other relevant stakeholders and the Global Threat Analysis Centre (GTAC).
- Keeping track of local news, law enforcement notifications, and other relevant sources to provide updates on ongoing incidents.
- Maintaining detailed records of all incidents, communications, and actions, and preparing reports for management as required.
- Acting as an ambassador for the company by delivering respectful and tailored service to all customers and stakeholders and when required assisting with other security related duties.
- Providing efficient and professional response service to any staff calling in for assistance from Global Security.
- Effective technical security system monitoring and in accordance with relevant SOPs providing a highly professional response to alarms and other activations at all the sites monitored.
- Responding efficiently and in a timely manner to all information received regarding any threats to WBD staff or assets.
Requirements
- Availability to work a rotating shift pattern within a 24/7 operational environment.
- Strong written and verbal communication skills — able to stay clear, calm, and composed under pressure.
- Proficiency in maintaining accurate records and preparing professional incident reports.
- Ability to identify and evaluate potential threats using open-source research and situational monitoring.
- Solid computer literacy, including experience with Microsoft Office and other operational tools.
- Flexibility to work nights, weekends, and holidays is essential.
Skills
- Experience or strong interest in operating security systems such as CCTV, Access Control, and Fire/Life Safety Systems.
- Previous security or operations centre experience preferred, or relevant study in security, risk, or emergency management.
Location
- Onsite
Work Type
- Onsite
- Full-time
Benefits
- Thoughtfully curated benefits
About the Company
- Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.
Equal Opportunity
- Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.