Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Lead the delivery of exceptional technical and operational services across a diverse property portfolio. Act as an expert advisor, supporting FM and ESG teams by providing technical advice, audits, and reports. Manage MEP and related services contracts to ensure safe, efficient, and compliant operations. Support the delivery of MEP and related small projects, with a focus on sustainability and environmental legislation.

Responsibilities

Pro-actively manage the day-to-day operations of the mechanical and electrical maintenance contract.
Provide technical support related to MEP or hard services contracts for the portfolio.
Monitor and review services provided by contractors to ensure contract terms are met.
Manage processes, policies, and procedures for effective contract operation.
Client reporting and presentations.
Review and amend supplier contract specifications.
Complete site-specific tenant fit-out guides.
Provide input into regular operational management meetings and reports.
Establish and manage procedures for monitoring and benchmarking supplier and contract performance.
Complete ESG life cycle reports.
Arrange and attend stakeholder review meetings.
Manage AMR roll-out project.
Develop and implement energy efficiency guidelines and tracker.
Pro-actively recommend projects to enhance sustainability.
Manage internal and external relationships.
Provide technical support and advice to the FM team nationally.
Review new industry regulations and CIBSE/HVCA guidelines and contract utilities.
Review and manage engineering business risk.
Manage service providers and monitor performance against contracted SLAs and KPIs.
Coordinate the production of performance reports, analyze results, and take action for continuous improvement.
Provide team updates/training in relation to building services.
Establish 'value for money' strategies for delivering the technical management service.
Ensure all Health and Safety matters are effectively managed.
Complete engineering site surveys & audit reports and create site-level action plans.
Prepare routine engineering reports for client account management.
Undertake feasibility studies, tender and project manage the delivery of renewable energy (PV), electric vehicle (EV) charging and other small engineering projects.
Manage asset-level legislative and regulatory risks for current and future planning across managed assets.
Review industry guidelines and utilities regulations, providing guidance and support to C&W asset services and clients.

Requirements

Proven track record across Facilities Management / Managing Agent.
Experience in energy management and ESG related technical management.
Operating knowledge of Output Specifications and commercial management of performance-based contracts.
Experience in networking and building harmonious relationships internally and externally.
Good working knowledge of current legislation relevant to the role.
Good operational knowledge and management of CAFM.
Experience in managing MEP and related service contracts.
Experience in contract management.
A strong technical understanding of commercial office building operations and services.
Full understanding and experience of setting contract KPIs and management of contractor performance.
Good working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety).
Understanding of energy management and optimisation within or applicable to properties.
Experience in developing and implementing new practices, policies and procedures.
Knowledge and experience in health and safety management.
Demonstrable skills and experience in project management and project cost planning.
Strong time management and delegation skills.
The ability to work proactively and flexibly to achieve goals and targets.
Defects / warranty management experience.
Experience working closely with property and finance teams.

Skills

Technical expertise
Commercial acumen
Financial acumen
Service excellence
Governance and compliance
MEP services
Sustainability
Environmental legislation
Contract management
Performance monitoring
Key performance indicators (KPIs)
Project management
Energy management
ESG
IT skills (MS Word, Excel, PowerPoint, Outlook, Internet)
Organisational skills
Communication skills
Building operating systems
Health and safety management
CIBSE & HVCA guidelines

Location

Portfolio property locations

Work Type

Full-time

Experience Level

Managerial experience

Education Level

Appropriate Engineering degree and/or HND/HNC qualification.
Current engineering professional status such as chartered, incorporated or Technician engineer.
Appropriate levels of technical awareness and compliance training.

About the Company

Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers.
With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history.
In 2023, we generated $9.5 billion in revenue from our core services.
Learn more at www.careers.cushmanwakefield.com.

Equal Opportunity

Cushman & Wakefield is an equal opportunity / affirmative action employer.
All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic.
Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace.
If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.