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About the Role

Mastercard Checkout Services is committed to making online payments simpler, faster, and more secure by eliminating manual card entry, tokenizing every e-commerce transaction, and applying intelligent, highly secure authentication methods. This role will drive the expansion of tokenization across merchants, payment service providers (PSPs), acquirers, and issuers, focusing on token performance and leading key initiatives to strengthen e-commerce tokenization.

Responsibilities

Partner with cross-functional teams to design, develop, and deliver new functionality to promote token performance.
Participate in the development and execution of secure card on file tokenization epics.
Proactively analyze data and bring new ideas to the team.
Engage directly with merchants, PSPs, and acquirers to understand functional and non-functional requirements, ensuring product-market fit.
Collaborate with regional and customer-facing teams to accelerate adoption and growth of card-on-file tokenization globally.
Forge partnerships with customers, client-facing teams, internal development teams, and various teams at Mastercard to introduce enhancements that solidify the e-commerce strategy.
Monitor market dynamics and competitive landscape to identify new opportunities and inform strategic decisions.
Detect and address customer challenges, devising strategies to facilitate customer adoption and effective utilization of our product suite.
Lead by example with hands-on approaches to demonstrate product management excellence and share best practices.
Demonstrate and drive Mastercard Way behaviors (e.g. customer and stakeholder interactions).

Requirements

Proven experience in product management within payments, fintech, or e-commerce ecosystems.
Understanding of digital payments, tokenization, and/or authentication technologies.
Passion for B2B customer experiences.
Have an owner mindset and go out of your way to get close to the customer to find out what their needs are and how a product can help.
Strong stakeholder management skills, with experience engaging customers.
Analytical and data-driven approach to decision-making, with the ability to interpret market trends and performance metrics.
Excellent communication and influencing skills, capable of aligning cross-functional teams and senior leadership.
Interpersonal skills enable you to thrive in cooperative settings, fostering a culture of teamwork and innovation.
Global mindset, comfortable working across regions and time zones in a fast-paced, dynamic environment.
Product management experience in digital payments, tokenization, or a similar API product.
Experience working with issuers, merchants, acquirers or PSPs.
Abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach.
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Skills

Product Management
Payments
Fintech
E-commerce
Digital Payments
Tokenization
Authentication Technologies
Stakeholder Management
Data Analysis
Communication
Influencing
Teamwork
Innovation
API Product Management

Location

200+ countries and territories worldwide

Work Type

Full-time

Experience Level

Senior Specialist

About the Company

Mastercard is a global technology company in the payments industry.
Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Everyone wants easier ways to pay; we invent them.
Checkout lines are slow; we speed them along.
Merchants want more sales; we give them data and insights.
People need financial access; we connect them.
Corporate purchasing is complicated; we make it simple.
Commuters are busy; we speed them on their way.
Governments need greater efficiencies; we help create them.
Small businesses are virtual; we give them access to a world of buyers.
Retailers want to fight fraud; we provide the tools.