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About the Role

The World Economic Forum seeks an Account Manager (Partner Lead) for the Communications & Technology industry to orchestrate strategic relationships with senior executives from partner companies. This role involves understanding the industry landscape, connecting partner priorities with the Forum’s global agenda, and acting as a trusted advisor to guide executives toward impactful engagement.

Responsibilities

• Build and maintain executive-level relationships with senior partnership sponsors, acting as their trusted advisor and primary point of contact.
• Develop industry and company intelligence, producing executive briefings and insights to inform partner engagement and Forum strategy.
• Develop and execute strategic account plans that align partner priorities with the Forum’s mission and global agenda.
• Identify and orchestrate executive engagement opportunities, connecting Partner executives with relevant Forum Centres, initiatives, and leadership.
• Continuously assess partnership health, identifying risks and opportunities, and taking proactive measures to enhance engagement and retention.
• Ensure accurate documentation of Partner updates and engagement in Salesforce, promoting transparency and collaboration across teams.
• Work collaboratively with colleagues across the Forum’s Centres and regional teams to deliver a One-Forum experience for partners.
• Contribute to the professionalization of account management through knowledge sharing, process improvement, and adoption of digital tools.

Requirements

• Proven ability to engage with and influence senior executives (C-suite level) on strategic topics.
• Strong analytical and problem-solving skills, with the ability to synthesize complex information and develop actionable insights.
• Excellent communication and interpersonal skills, able to convey complex ideas clearly and persuasively.
• Experience working in matrixed organizations and aligning cross-functional teams.
• Strong service orientation, entrepreneurial mindset, and the ability to navigate ambiguity proactively and effectively.
• Willingness to travel up to 30% for Partner visits and Forum events.

Skills

• Strategic thinking
• Relationship management
• Deep understanding of the Communications & Technology industry
• Industry Intelligence & Strategic Planning
• Executive Communication & Partnership Development
• Partnership Planning & Performance
• Cross-Functional Leadership & Collaboration
• Fluency in English
• Proficiency in another major language is an asset

Location

• New York

Work Type

• On-site (3 days per week)

Experience Level

• Minimum of 7 years of professional experience in account management, consulting, or client-facing roles, ideally within technology, telecommunications, or digital infrastructure.

Education Level

• Bachelor’s degree or equivalent; advanced degree a plus.

Salary/Compensations

• $135,000-$150,000

Benefits

• Independent and impartial organization with over 55 years of connecting leaders to make sense of global challenges and move the world forward together.
• Global team that brings leaders together through dialogue, to build trust, and turn shared understanding of complex global issues into collective solutions.
• Culture grounded in care, curiosity and respect, encouraging genuine dialogue and meaningful collaboration.
• Environment where everyone can contribute fully to our shared mission.
• Environment that values shared learning, diverse perspectives, and real-world collaboration, helping you grow through challenge, not routine.
• Every role contributes to global progress.
• Advance together and help shape solutions that make a lasting impact.

About the Company

• The World Economic Forum is an international organization that brings together leaders from business, government, academia, and civil society to build industry, regional and global agendas, address systemic issues, and improve the state of the world.
• The Global Industries Team is responsible for building and managing the Forum 20+ global Industry Communities and for the strategic engagement of Forum Partners from North America and Europe across Industry Communities, the 10 Forum Centres and our Forum events.