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About the Role

At Sky Retail, our stores put you right at the heart of the experience, connecting people with products, entertainment, and services they love through great conversations and expert advice. If you thrive in a fast-paced environment and love the buzz of sales, this is your moment.

Responsibilities

• Connect, engage and inspire using confidence and great conversation to turn passing interest into real sales
• Create stand out moments for customers by bringing Sky’s world class products to life with demos that wow
• Identify opportunities on the spot by asking the right questions and tailoring Sky packages to each customer
• Build a positive inclusive team environment where everyone supports each other to hit targets and celebrate wins

Requirements

• Genuinely love connecting with customers and making an impact
• A natural people person who thrives on interaction, approaching customers with ease, confidence and a friendly spark
• Goal focused with a passion for success; you thrive when you are hitting targets and celebrating progress
• Great at listening; you understand needs quickly and position the perfect Sky package
• A genuine interest in entertainment and technology
• A proactive self-driven mindset: you bring ideas, energy and enthusiasm every day
• If your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Skills

• Sales
• Customer Service
• Communication
• Active Listening
• Problem-Solving

Location

• Elmsleigh shopping centre, Staines

Work Type

• 40 hours per week
• Working 5 days out of 7, including weekends and varied daily hours

Salary/Compensations

• £28,177 basic salary
• Competitive commission scheme

Benefits

• Enjoy Sky TV on us
• Exclusive discounts across Sky products
• Secure pension plan
• Excellent healthcare option
• Access to a wide range of savings from everyday retailers

About the Company

• Europe's leading media and entertainment brand with 24 million customers in 6 countries.
• A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
• We help people connect with the entertainment they love, from family movie nights on the sofa to mobile streaming on the go and everyday browsing.

Equal Opportunity

• Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’
• We’re working hard to ensure we’re a truly inclusive place to work.
• We don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.
• We’ll do everything we can to support you during your application.
• If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.