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About the Role

TransPerfect is the world's largest provider of language services and technology solutions for global business. We offer a full range of services in 170+ languages to clients worldwide from offices in over 90 cities on six continents. Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Responsibilities

Develop new customer leads through phone calls, emails, and direct mail.
Create and update prospect customer lists.
Negotiate pricing and delivery terms with international clients.
Provide instructions, proposals, and confirm progress with production departments.
Conduct daily customer follow-ups, including satisfaction surveys on deliverables and services.

Requirements

Native level Japanese proficiency.
Business level English proficiency (TOEIC 880+ recommended).
Over 1 year of customer experience (including part-time jobs).
Bachelor's degree or equivalent qualification.
Positive and energetic attitude.
Problem-solving and analytical skills.
Sociable and enjoys communicating with people.
Skilled in time management and multitasking.

Skills

Sales
Negotiation
Customer Service
Communication
Problem Solving
Time Management
Multitasking

Location

Osaka
Tokyo

Work Type

Full-time
Contract (first year)
Permanent (from second year)

Experience Level

Entry Level
Mid Level

Education Level

Bachelor's Degree

Salary/Compensations

Base salary 5,000,000 JPY + performance bonus

Benefits

Social insurance included
Commuting allowance (up to 30,000 JPY/month)
Paid leave (15 days in the first year)
Birthday leave
Congratulatory and condolence leave
Childcare leave
Sick leave
Annual health check-ups
Free drinks and snacks in the break room
Fresh fruit provided twice a month
Annual volunteer hiking event
Other seasonal employee exchange events

About the Company

TransPerfect is the world's largest provider of language services and technology solutions for global business.
Operates in over 90 cities on six continents.
Offers services in 170+ languages.
More than 4,000 global organizations use TransPerfect's GlobalLink® Product Suite.
Fully ISO 9001 and ISO 17100 certified.
Global headquarters in New York, with regional headquarters in London and Hong Kong.