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About the Role

Take full ownership of technical service delivery at one of the UK’s most iconic venues. This high-profile, client-facing role involves leading from the front to ensure the highest standards of engineering excellence, compliance, and customer experience in a complex, live environment. You will drive performance, develop your team, and identify innovative solutions to enhance service delivery and support the contract's long-term success.

Responsibilities

Lead the on-site engineering team to deliver exceptional technical service standards across all M&E systems.
Monitor performance, drive continuous improvement, and take corrective action where required.
Act as the technical authority on site, providing guidance, support, and solutions to complex issues.
Identify and deliver additional works opportunities, including producing quotations and proposals.
Drive energy efficiency and sustainability initiatives across the contract.
Ensure full compliance with statutory regulations, company policies, and safe systems of work.
Support the planning and delivery of major stadium events, ensuring maximum system uptime.
Develop team capability through coaching, training plans, and strong leadership.
Build strong client relationships and act as a trusted advisor on technical matters.

Requirements

Strong background in managing M&E services within a critical or complex environment.
Proven leadership ability, with the capacity to motivate, develop, and performance manage engineering teams.
Technical strength across electrical and/or mechanical building services systems.
Strong understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs).
Confidence in client engagement and ability to build long-term, trusted relationships.
Experience identifying and delivering additional works and value-add opportunities.
Ability to remain calm and effective under pressure, particularly in live or event-driven environments.
Relevant technical qualifications.

Location

Wembley, London

Work Type

Permanent
Onsite

Experience Level

Manager

Salary/Compensations

£65,000 - £70,000 per year

Benefits

Travel Allowance
25 Days Holiday + Bank Holidays (with Buy/Sell option)
Pension with up to 8% employer contribution
Private Medical Insurance
Life Assurance
Personal Wellbeing and Volunteer Days
Employee Assistance Programme (24/7 support, counselling, legal advice)
Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme
Salary sacrifice car scheme (Hybrid/Electric Vehicle)

About the Company

One of the leading independent engineering and services businesses in the UK.
Founded in 1921 with a turnover of £500m and 3000 employees.
Invests in training and development of its people.
Works across various sectors within the building and infrastructure industry.
Utilizes an innovative, responsible, and forward-thinking approach on groundbreaking projects.
Provides solutions using the latest tools and technologies.
Values progression with clearly defined development paths, regular reviews, training, and ongoing support.

Equal Opportunity

The company is on a journey to build a culture where everyone is included, treated fairly, and with respect.
The recruitment process will be outlined with plenty of notice.
Accommodations can be made for individuals requiring assistance with the application or interview process.