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About the Role
We are seeking a proactive Concierge to join our dynamic team in London. This role is ideal for individuals committed to maintaining high standards and resolving issues efficiently, making a positive impact on residents' daily lives.
Responsibilities
- Greet residents and visitors warmly and assist with queries and maintenance requests.
- Address issues promptly, including maintenance and emergencies, and escalate concerns as needed.
- Conduct regular site walk-arounds, check IDs, and monitor CCTV to ensure building safety.
- Handle and record resident deliveries, facilitating smooth communication and pick-up.
- Maintain the presentation of the concierge area and lobby.
- Perform safety checks, including H&S hazards during site patrols, and assist with fire alarm, emergency lighting, and smoke vent testing.
- Provide local area advice and recommendations to residents.
Requirements
- A strong customer service or security background is valued; concierge experience is a plus.
- Excellent written and verbal communication skills.
- A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.
- Health & safety qualifications are advantageous but not essential.
Skills
- Customer service
- Security
- Communication (written and verbal)
- Problem-solving
- Attention to detail
- Health & Safety awareness
Location
- London, E14
Work Type
- Full-time
- Shift work
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- £29,417
Benefits
- 24 Days Annual leave (Inclusive of Bank holidays)
- Cycle to Work Scheme
- MediCash
- SmartHealth – Online health services
- Eye Care Vouchers
- Perkbox Rewards
- Company Social Events
- Pension Plan
About the Company
- We are a company seeking a Concierge to join our dynamic team in the heart of London.