About the Role
Augustus is building the US team from the ground up to launch America's first stablecoin-native clearing bank. This is a unique opportunity to join as the first Account Manager, build the function from scratch, and directly impact the bank's live revenue.
Responsibilities
- Build Account Management function, including scaling, upsells, new product launches, and success KPIs.
- Manage customer onboarding and integration post-contract signature.
- Ensure customer revenue ramp, gather product feedback, and prevent churn.
- Lead the go-live of customers for the US Bank.
- Own customer relationships and product/revenue model.
- Build processes and define KPIs for success measurement.
- Shape the product roadmap based on customer feedback.
- Work with product and engineering teams to enhance customer-centricity.
Requirements
- Experience as a Consultant or CoS/FA at a fast-paced startup.
- Genuine, proven interest in GTM.
- Ability to make decisions under pressure.
- Project management skills for diverse stakeholders.
- Ability to navigate demanding stakeholders like CEOs, Shareholders, and Founders.
- Meet stakeholders at eye level.
- Ability to work in a GTM function.
- Ability to see direct impact of work on a day-to-day basis.
- Strong communication and expectation management skills.
- Ability to be a pace-setter, push others, and hold them accountable.
- Ability to navigate complex stakeholder scenarios.
- Strong project management skills.
- Ability to make complex and tough decisions under pressure with confidence.
- Comfortable traveling globally across the US, Europe, APAC, and LATAM.
Skills
- Account Management
- Customer Onboarding
- Customer Success
- Stakeholder Management
- Project Management
- Communication
- Expectation Management
- Decision Making
- Process Building
- KPI Definition
- Product Feedback
- Revenue Ramp
Location
- NYC
- Berlin
Work Type
- Full-time
- Onsite
- Global Travel
Experience Level
- Founding hire
- Senior
Benefits
- Relocation support
- Visa support
- Latest Apple gear (MacBook + AirPods)
- Lunch benefit
- Gym benefit
- Beautiful office in the heart of the city
- 4x on-/offsites per year
- Annual development budget
- Comprehensive Medical, Dental, and Vision insurance plans (US team)
- 401(k) retirement plans (US team)
- Career Growth opportunities
- Network of brilliant, highly motivated peers
- Real Participation (Employee Shareholders)
About the Company
- Augustus is building America's first stablecoin-native clearing bank, designed for the internet era.
- The bank is always open, made for machines, and operates at the speed of compute.
- Received conditional approval from the OCC to charter the bank.
- Regulated in Europe and live with Euro and Stablecoin clearing today.
- Backed by $40M from Valar Ventures, Creandum, and founders of Ramp, Deel, and Circle.
- Composed of operators, unicorn early employees, ex-founders, and individuals passionate about redefining the banking industry.
Equal Opportunity
- Augustus is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.
- Augustus will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
