Account Manager at Augustus | New York | Rezi

Account Manager at Augustus

Account Manager

Augustus · New York

2 weeks ago

Account Manager

Augustus · New York

20 days ago
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About the Role

Augustus is building the US team from the ground up to launch America's first stablecoin-native clearing bank. This is a unique opportunity to join as the first Account Manager, build the function from scratch, and directly impact the bank's live revenue.

Responsibilities

  • Build Account Management function, including scaling, upsells, new product launches, and success KPIs.
  • Manage customer onboarding and integration post-contract signature.
  • Ensure customer revenue ramp, gather product feedback, and prevent churn.
  • Lead the go-live of customers for the US Bank.
  • Own customer relationships and product/revenue model.
  • Build processes and define KPIs for success measurement.
  • Shape the product roadmap based on customer feedback.
  • Work with product and engineering teams to enhance customer-centricity.

Requirements

  • Experience as a Consultant or CoS/FA at a fast-paced startup.
  • Genuine, proven interest in GTM.
  • Ability to make decisions under pressure.
  • Project management skills for diverse stakeholders.
  • Ability to navigate demanding stakeholders like CEOs, Shareholders, and Founders.
  • Meet stakeholders at eye level.
  • Ability to work in a GTM function.
  • Ability to see direct impact of work on a day-to-day basis.
  • Strong communication and expectation management skills.
  • Ability to be a pace-setter, push others, and hold them accountable.
  • Ability to navigate complex stakeholder scenarios.
  • Strong project management skills.
  • Ability to make complex and tough decisions under pressure with confidence.
  • Comfortable traveling globally across the US, Europe, APAC, and LATAM.

Skills

  • Account Management
  • Customer Onboarding
  • Customer Success
  • Stakeholder Management
  • Project Management
  • Communication
  • Expectation Management
  • Decision Making
  • Process Building
  • KPI Definition
  • Product Feedback
  • Revenue Ramp

Location

  • NYC
  • Berlin

Work Type

  • Full-time
  • Onsite
  • Global Travel

Experience Level

  • Founding hire
  • Senior

Benefits

  • Relocation support
  • Visa support
  • Latest Apple gear (MacBook + AirPods)
  • Lunch benefit
  • Gym benefit
  • Beautiful office in the heart of the city
  • 4x on-/offsites per year
  • Annual development budget
  • Comprehensive Medical, Dental, and Vision insurance plans (US team)
  • 401(k) retirement plans (US team)
  • Career Growth opportunities
  • Network of brilliant, highly motivated peers
  • Real Participation (Employee Shareholders)

About the Company

  • Augustus is building America's first stablecoin-native clearing bank, designed for the internet era.
  • The bank is always open, made for machines, and operates at the speed of compute.
  • Received conditional approval from the OCC to charter the bank.
  • Regulated in Europe and live with Euro and Stablecoin clearing today.
  • Backed by $40M from Valar Ventures, Creandum, and founders of Ramp, Deel, and Circle.
  • Composed of operators, unicorn early employees, ex-founders, and individuals passionate about redefining the banking industry.

Equal Opportunity

  • Augustus is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.
  • Augustus will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.