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About the Role

As a Channel Account Manager in Australia with Pax8, you will empower partners to unlock new revenue streams, adopt smarter solutions, and confidently navigate change, while advancing your own expertise and career. You will join Pax8 at a pivotal moment in our AI journey, utilizing new tools, insights, and automation to prioritize better, move faster, and spend more time with partners.

Responsibilities

• Build deep, trusted relationships with partner owners and executive stakeholders, understanding their goals and aligning Pax8 solutions.
• Create and execute practical, ambitious multi-quarter account plans.
• Identify whitespace, increase solution penetration, and grow share of wallet by helping partners adopt a wider mix of vendors and offers.
• Lead portfolio-level launches and campaigns, driving partner uptake.
• Address friction and build long-term partner retention and risk management.
• Deliver accurate forecasting, maintain disciplined pipeline practices, and keep CRM data clean.
• Orchestrate cross-functional teams to unblock partners and convert opportunities.
• Share partner feedback, competitive signals, and market shifts to influence internal priorities.
• Support junior team members through coaching and knowledge sharing.

Requirements

• Substantial experience managing high-value B2B channel relationships, ideally across managed service providers, cloud marketplaces, vendors, or adjacent channel ecosystems (including telco).
• Proven consultative approach to uncover partner goals, navigate stakeholders, and create clear commercial plans.
• Strong understanding of managed service provider business models, partner economics, and drivers of adoption and churn.
• Confidence running executive conversations, presenting strategic plans, and leading Quarterly Business Reviews.
• High operational discipline in forecasting, pipeline management, and Salesforce hygiene.
• A proactive, entrepreneurial mindset, comfortable creating momentum and energized by change.
• Community-builder instincts, with experience bringing partners together and activating events.
• Willingness to travel for partner visits and industry events as required.
• Valid right to work in Australia.
• Successful completion of pre-employment checks including ID verification, reference requests, and qualification checks.

Skills

• Strategic partner leadership
• Multi-quarter account planning
• Revenue growth strategies
• Go-to-market activation
• Retention and risk management
• Forecasting and sales excellence
• Cross-functional orchestration
• Market insight and leadership
• Mentorship
• Consultative selling
• Executive communication
• Operational discipline
• Community building

Location

• Australia

Work Type

• Full-time

Experience Level

• Mid-level
• Senior-level

Salary/Compensations

• Competitive salary and commission structure (dependent on experience)

Benefits

• 20 days Annual Leave
• 10 days bonus leave available from first day
• Private Health Insurance
• Unlimited growth through learning & development programs
• Internal promotions
• Donation matching program
• DEI-B events
• Employee resource groups

About the Company

• Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs).
• Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology.
• We are a fast-growing, dynamic, and high-energy organisation with a start-up feel.
• Culture is important to us, and at Pax8, it's business, and it IS personal.
• We embody Compassionate Candour, Seek to Understand, believe in We Before Me, practice Do What You Say, encourage Light Up Learning, and are Driven by Passion.
• We are passionate, creative, and humorously offbeat.
• Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs.
• More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real-time insights.

Equal Opportunity

• Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for.
• We encourage you to apply even if you don't meet 100% of the criteria.
• We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills.