Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Payments Product and Market Manager role is responsible for managing payments product solutions, including Real-Time Payments, ACH, Wires, FX, accounts, and liquidity solutions. This position drives the execution of product strategy and supports the ongoing development of the product suite within the Australia & New Zealand region.

Responsibilities

• Provide product subject matter expertise on local market payment operations, product processes, and emerging trends.
• Maintain product compliance with regulations, product management frameworks, and firm control standards, including completing product reviews.
• Coordinate with systems and operations to investigate and resolve product queries effectively.
• Manage product pricing: analysis and recommendations.
• Monitor product performance metrics, conduct P&L analysis, and deliver regular performance insights, trends, and analysis.
• Partner with Risk and Control to address risks for existing/new offerings.
• Provide product ownership and support for payments project initiatives applicable to Australia & New Zealand.
• Work closely with Operations to understand system behaviors and identify required changes/fixes to ensure consistent product performance.
• Collaborate with Sales, Service, Operations, Technology, Risk, Legal, and Compliance to identify continuous improvement opportunities and ensure consistent product performance.
• Provide SME support to sales teams to meet client needs and achieve growth objectives.
• Provide local analysis to support regional initiatives and projects.

Requirements

• Minimum 5 years of transactional banking experience with a global financial institution (highly preferred).
• Payables and შესაბამისი product knowledge.
• Practical experience managing real-time payments, cross-border, high-value and low-value payment products (domestically within Australia and/or other international markets).
• Proven experience in payments product operations via product implementation, operational oversight, and/or product management responsibilities.
• Ability to work with limited supervision; strong ownership and autonomy.
• Strong interpersonal, organizational, decision-making, and multi-tasking skills.
• Strong communication and presentation skills.
• Strong analytical skills and attention to detail.
• Proven capacity to prioritize, organize, and oversee deliverables autonomously.
• Focus on accountability, action, and outcomes to meet/exceed client needs while aligning deliverables to firm mission/goals.
• Strong Microsoft skills: Excel, Access, PowerPoint, and Word.
• Demonstrated ability to productively leverage AI tools in day-to-day work.

Skills

• Microsoft Excel
• Microsoft Access
• Microsoft PowerPoint
• Microsoft Word
• AI tools

Location

• Australia & New Zealand

Work Type

• Full-time

Experience Level

• Minimum 5 years

Education Level

• Relevant tertiary qualifications

About the Company

• J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors.
• Our first-class business in a first-class way approach to serving clients drives everything we do.
• We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
• We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.
• J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments.
• Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries.
• The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Equal Opportunity

• We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
• We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
• We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.