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About the Role

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. This role supports the Marketing Manager in various aspects of marketing and communications.

Responsibilities

• Coordinate with suppliers’ quotations for print production of collateral.
• Coordinate with purchasing any outstanding purchase requisitions.
• Collection of press clippings and build up a press archive.
• Maintain a database for media, suppliers and events companies.
• Maintain the hotel photo library and filing.
• Ensure an efficient and accurate filing system, both manual as well as electronically, is always maintained.
• Respond to queries on social media pages.
• Support the Marketing Manager in generating content for social media pages.
• Track performance of social media pages on a weekly basis.
• Maintain a database of key influencers for both hotel stays and dining in the restaurants.
• Follow up and ensure payments to suppliers are made.
• Assist in coordinating the preparation of the departmental annual budget.
• Assist in monitoring and controlling departmental costs on an ongoing basis to ensure performance against budget.
• Assist in the preparation of the hotel strategic plan, goals program, and Marketing Departmental Budget.
• Ensure media or VIPs stays and reviews are communicated to other departments, and all special requirements are noted and met.
• Assist the Marketing Manager in developing and implementing effective PR and advertising strategies.
• Liaise with appointed advertising agency or in-house graphic designer with design and layout coordination and production of stationery, collateral, ads, brochures and graphics.
• Support the Marketing Manager in organizing and conducting photo shoots.
• Track and maintain information about competitors’ marketing and communication activities in UAE market (promotions, offer, articles, advertising, collateral) and develop and update a filing system for all information.
• Track and maintain information on Food & Beverage trends and competitors’ activities.
• Act as the liaison between the hotel and the appointed agencies to generate awareness, develop press releases, news releases and photo captions for the hotel according to the marketing objectives.
• Assist the Marketing Manager in creating property press kits, press releases and creative communication of newsworthy items with the PR agency.
• Regularly update the press kits.
• Develop and maintain active contacts with the press and key overseas media.
• Build a database of key media contacts, opinion makers and local VIPs.
• Assist the Marketing Manager to ensure adequate targeted publicity and coverage of the hotel’s positioning, promotional programs, corporate image building and other activities.
• Assist the Marketing Manager in developing sales promotions with external partners such as embassies, organizations, credit card companies, banks, department stores, airlines, etc.
• Ensure the hotel’s web pages and OTA pages are up to date and advice on keeping site dynamic for Internet related exposure and advertising.
• Ensure the correct policy and brand standards are followed by the hotel in all marketing collateral, advertising and E-Commerce.
• Maintain good relationships with colleagues and all other departments.
• Report to duty punctually always wearing the correct uniform/attire and nametag.
• Maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• Provide friendly, courteous and professional service always.
• Ensure that the correct brand standards and methods of service are maintained as stated in the Brand Standards.
• Respond to any changes in the department as dictated by the needs of the industry, brand or hotel.
• Be flexible and carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• Attend training and meetings as and when required.
• Assess situations and be able to react accordingly through analysis and perspective.

Requirements

• Minimum 2 years’ experience in the marketing, digital or related professional area.
• Strong luxury hotel background is preferred.
• Fluency in English, written and spoken.
• Fluency in Arabic is appreciated.

Skills

• Marketing
• Digital Marketing
• Public Relations
• Advertising
• Social Media Management
• Content Generation
• Budget Management
• Supplier Coordination
• Database Management
• Press Clipping
• Influencer Marketing
• E-Commerce

Location

• UAE

Work Type

• Permanent
• Full-Time

Experience Level

• Minimum 2 years

About the Company

• The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination.
• Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.