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About the Role

An exciting opportunity has arisen within NSW Fair Trading for a Policy Officer. We’re seeking an analytical and collaborative individual to develop and implement policy initiatives that deliver improved regulatory outcomes. You will play a key role in researching, analysing and advising on policy and legislative issues that shape fair, safe and efficient marketplaces.

Responsibilities

• Conduct research, consultation and analysis to support the development and implementation of policy and legislative reform.
• Thoroughly understand and analyse legislation.
• Prepare clear, evidence-based advice, reports, and correspondence for senior management executives and Ministers.
• Consult with internal and external stakeholders to ensure policy reflects customer needs and operational realities.
• Contribute to the review of legislation, frameworks, and programs to identify improvement opportunities.
• Support strategic projects and cross-agency collaboration to achieve regulatory and community outcomes.

Requirements

• Demonstrated analytical and problem-solving skills with a focus on practical policy solutions, including the ability to understand and analyse legislation.
• Strong communication and stakeholder engagement abilities.
• Excellent written skills, including experience preparing briefings and reports.
• Proven ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Sound understanding of government and regulatory environments.
• A collaborative nature who enjoys working in a team.

Skills

• Law
• Behavioural science
• Data analysis
• Economic analysis
• Social research
• Operational roles in a regulatory environment
• Government / industry liaison

Location

• Parramatta
• Gosford

Work Type

• Ongoing

Experience Level

• Clerk Grade 7/8

Education Level

• Relevant tertiary qualifications or equivalent experience in policy, law, economics, public administration or a related field.

Salary/Compensations

• 116,981 base plus superannuation

About the Company

• NSW Fair Trading is working to ensure safe marketplaces for goods, services and homes in NSW.
• We’ve built a new operating model designed to put customers at the centre of everything we do, strengthen our regulatory impact, and enable our people to thrive.
• We’re creating a more modern, responsive and risk-based Fair Trading — one that understands the needs of people and businesses, embraces collaboration and innovation, and delivers better outcomes across the rental, strata, property and consumer markets we serve.
• A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
• We are focused on delivering excellent customer service, digital transformation, and regulatory reform.

Equal Opportunity

• Belong in our diverse and inclusive workplace
• The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
• We provide adjustments to the recruitment process for candidates, including individuals with disability.