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About the Role

Responsible for day-to-day support of business members, on-boarding of commercial banking products and services, assist in effective operation of the online banking platform, and CB sales support. This is accomplished by providing exceptional service by demonstrating the core service standards of the credit union.

Responsibilities

• Complete Commercial Banking product service implementation, maintenance, modification, and service requests.
• Provide initial and ongoing training for all Commercial Banking products, including ACH origination, business online banking, positive pay, sweeps, remote deposit capture, and online wire origination.
• Provide direct support for internal partners and external members pertaining to business deposit accounts, treasury management products, and technical inquiries.
• Assist management and product partners in the development of new services or the modifications of existing services.
• Understand and adhere to regulatory requirements and policies, including BSA, AML, and OFAC.
• Ensure internal controls related to duties are operating as intended.
• Report any deviations from control procedures in a timely manner directly to the immediate supervisor for remediation.

Requirements

• High School diploma or equivalent is required.
• Previous business deposit operation and/or treasury management experience desired.
• Must be bondable.
• Knowledge of Microsoft applications.
• Must have reliable internet access of 50MBPS.
• Excellent oral and written communication skills.
• Organization, teamwork, and the ability to multitask and handle multiple requests at one time.
• Strong problem-solving and technical skills.

Skills

• Microsoft applications
• Payment systems
• ACH origination
• Business online banking
• Positive pay
• Sweeps
• Remote deposit capture
• Online wire origination
• Business deposit accounts
• Treasury management products
• Technical inquiries

Location

• TX - Parmer HQ - Austin, TX 72727

Work Type

• Full Time
• Remote

Experience Level

• Entry Level

Education Level

• High School diploma or equivalent
• College degree in business, accounting, or finance is preferred

Salary/Compensations

• $57,000.00 - $71,000.00

Benefits

• Medical
• Dental
• 401(k) programs
• Paid volunteer hours
• Development programs
• Customized volunteer opportunities with our signature partners (Saint Louise House)
• Additional paid time off for volunteer-related activities
• Undergraduate and graduate tuition benefits for eligible full-time and part-time team members
• 401(k) with a company match of 100% on the first 5% you contribute

About the Company

• Amplify Credit Union is a growing, tech-focused credit union that delivers value to members through its products and impact to the community through its profits.
• Named a Top Workplace by the Austin American-Statesman seven years in a row.
• The only full-service financial institution that doesn’t have deposit fees of any kind.
• Committed to culture, community, and inclusion.

Equal Opportunity

• Amplify is an Equal Employment Opportunity Employer, seeking people from all backgrounds, life experiences, and world views.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.