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About the Role

As a Software Technician at Intel, you will play a pivotal role in sustaining and improving the reliability of systems that enable factory floor, laboratory, and datacenter operations. You will execute OS patching, OS upgrades, and defined OS procedures while also editing, modifying, and/or debugging software products in accordance with established software test plans and procedures. This role contributes directly to system availability, controlled change execution, and product quality in a secure environment.

Responsibilities

Execute software patching, OS upgrades, and OS procedures by following defined playbooks (pre-checks, implementation, validation, and post-checks).
Edit, modify, and/or debug software products in alignment with software test plans and procedures; reproduce issues and capture clear technical evidence (logs, error codes, system state).
Support datacenter operations and associated equipment/systems, ensuring changes are implemented with minimal operational impact and in accordance with change control.
Provide on-site support across factory floor, lab, and datacenter environments for systems impacted by patching/upgrades or software changes.
Troubleshoot and resolve nonstandard problems using structured debugging methods; escalate effectively with complete artifacts and steps taken.
Maintain disciplined documentation: change records, work notes, test evidence, outage/maintenance reports, and shift handoffs.
Collaborate with cross-functional stakeholders (engineering, operations, infrastructure teams) to coordinate maintenance windows, validate outcomes, and improve procedures.

Requirements

U.S. Citizenship required.
Ability to obtain and maintain US Government TS Security Clearance and SCI access.
Proficiency in editing, debugging, and modifying software in accordance with test procedures.
Familiarity with software testing methodologies and tools.
Strong attention to detail and ability to identify and resolve technical issues.
Perform OS patching/upgrades and sustainment support for datacenter and operational systems, following defined procedures and validation steps.

Skills

Ability to collaborate effectively within a team setting.
Strong organizational skills, adaptability, and the ability to work on multiple assignments simultaneously.

Location

US, Arizona, Phoenix

Work Type

On-site
Experienced Hire
Shift 1

Experience Level

6+ years of relevant or military experience
Associate degree or higher with relevant experience

Education Level

High School diploma
Associate degree or higher

Salary/Compensations

$54,670.00-102,790.00 USD (Hourly Role)

Benefits

Competitive pay
Stock bonuses
Benefit programs which include health, retirement, and vacation.

About the Company

Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly.
We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments.
Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.