About the Role
As an Adventure Readiness Specialist, you are a critical part of the Rivian Service team during peak seasonal periods, providing seamless care to keep owners focused on their adventure and their Rivians ready for the journey ahead. This role is an entry point offering hands-on development experience focused on preparing you for a future as a Service Technician.
Responsibilities
- Receive, inspect, and process incoming vehicle inventory.
- Maintain vehicle quality and delivery readiness through washing, detailing, and charging.
- Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management.
- Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles.
- Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work.
- Learn to safely use basic hand tools and power tools under direct supervision.
- Support the workshop by maintaining tool and equipment readiness.
- Participate in the TRAIL program for hands-on learning, technical training, and professional growth.
- Receive mentorship and on-the-job training for the Service Technician role.
- Complete Rivian Learning Network (RLN) modules.
- Explore a dedicated pathway into a long-term career as a Service Technician.
- Provide cross-functional support to other areas of the business as needed.
Requirements
- High School Diploma, GED, or equivalent credential preferred.
- Previous technical experience (e.g., automotive repair, mechanical maintenance, or electrical work) or experience in an adjacent technical industry (e.g., aviation, HVAC, or manufacturing) is highly preferred.
- A strong desire to learn, a high degree of adaptability, and a passion for working with your hands.
- Excellent communication and teamwork skills.
- Must be at least 21 years old.
- Possess a valid driver’s license with no driving-related suspensions or revocation within a 3-5 year period.
- Ability to work a flexible 40-hour week, including varied shifts, weekends, and holidays.
- Physical exertion may be required, including sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.
- Frequent use of hands for grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners.
- Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
- May require regular interaction with customers, 3rd party affiliates, and suppliers within Rivian facilities, on mobile service routes, or at community outreach events.
Skills
- Basic hand tools
- Power tools
Location
- New York
Work Type
- Full-time
- Part-time
Experience Level
- Entry level
Education Level
- High School Diploma
- GED
Salary/Compensations
- USD $20.90 - $23.92 per hour for New York based applicants
- Potential for annual performance bonus
Benefits
- Paid vacation
- Paid sick leave
- Life insurance
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) Plan participation (for full-time employees)
- Employee Stock Purchase Program participation (for full-time employees)
About the Company
- Rivian is on a mission to keep the world adventurous forever.
- We build emissions-free Electric Adventure Vehicles.
- We constantly challenge what’s possible and seek new solutions.
- Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Equal Opportunity
- Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
- Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities.
- If you have a disability or limitation that requires accommodations to assist you in the search and application process, please email candidateaccommodations@rivian.com.
