Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an Area Manager, you will oversee 6 to 11 locations, ensuring sales and profitability, maintaining a consistent brand image, and delivering a quality customer service experience. You will focus on building a motivated team, ensuring an extraordinary guest experience, and balancing corporate priorities through strategic, operational, and leadership excellence.

Responsibilities

• Enthusiastically hire, develop, and lead the team and management at your stores to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Profit and Loss Statement, Data Central, Brink Daily Business Review, Cash Deposit Log, and Drive-thru tracker to achieve Operational excellence within your assigned locations.
• Maintain relationships with suppliers (inventory management, shipments, etc.).
• Complete store visits to include: Prime visits, Food safety audits, and Area Manager visit checklists.
• Maintain and plan a weekly, monthly, and quarterly calendar of schedule.
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjusts accordingly.
• Manage cash activities for the stores (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your stores at all times, while ensuring all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.
• Collaborate with Smoothie King professionals from Operations, Training, Human Resources, and Marketing to deliver the best smoothies and healthy retail products to your community.
• Provide an exceptional guest experience throughout our guest's visit.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King.
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• Maintain regular and punctual attendance.
• Attention to detail while working in fast-paced environment with multiple projects.
• Ability to work cross-functionally and to coordinate communication across diverse work groups.

Requirements

• Minimum 4 years’ experience as a General Manager or supervisor of a team in a restaurant or similar type of retail customer service business.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Availability to travel (50%)
• Experience with OSHA, EEOC, and other federal and state laws and local statutes.

Skills

• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done.
• The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential.
• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference.
• Self-starter with ability to work independently.
• Friendly attitude in the face of adversity.
• Proficient knowledge of Microsoft Word, Excel, and PowerPoint.
• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
• Knowledgeable of general POS functionality.

Location

• Texas

Work Type

• Full-time
• Travel Required

Experience Level

• Minimum 4 years experience

Education Level

• High school diploma required
• Associate or bachelor’s degree in business, hospitality management, or similar field is preferred
• ServSafe Certification

Benefits

• Free smoothies
• Flexible work schedules
• Office lunches and parties
• Monthly fitness challenges
• Free gym access

About the Company

• Smoothie King is the largest nutritional smoothie bar in the nation, with over 1300 stores.
• Our mission is to inspire people to live a healthy and active lifestyle.
• We are committed to continuous improvement, achieving our goals, and fostering a supportive and collaborative environment.
• Our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish.

Equal Opportunity

• We champion a diverse and inclusive workforce that is representative of the guests we serve.
• We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability.
• If you are a person with a disability and you need assistance in applying for a position with Smoothie King, please call our Human Resources Department at 214-935-8900 and direct assistance will be provided.