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About the Role

As a Senior Consultant, Technology Implementation & Client Delivery, you will lead and deliver end-to-end implementation projects for KPMG's digital platforms and technology-enabled solutions. You will work directly with clients and internal stakeholders to understand business requirements, configure and deploy solutions, lead implementation workstreams, and drive successful adoption. This role sits at the intersection of technology implementation, client delivery, business process transformation, and emerging technologies, offering the opportunity to lead meaningful client engagements and help organizations modernize through digital solutions.

Responsibilities

Lead end-to-end implementation projects for KPMG digital solutions and client-facing technology platforms, from discovery through deployment, adoption, and ongoing support.
Facilitate client workshops and design sessions to understand business processes, gather requirements, and translate them into scalable technology solutions.
Configure and implement platform capabilities including workflows, security, permissions, dashboards, reporting, document management, and other business process automation features.
Manage project delivery activities including workstreams, timelines, risks, testing, deployment readiness, and stakeholder communications.
Provide hands-on client support by troubleshooting implementation challenges, managing enhancement requests, and driving solution adoption after go-live.
Deliver onboarding, training, change management, and knowledge transfer activities while creating implementation documentation and delivery playbooks.
Become a trusted product subject matter expert, collaborating with product, technology, client, and global teams to lead successful implementations, shape solution improvements, leverage AI and stay current with new features, releases, and platform innovations.
Drive continuous improvement initiatives by identifying opportunities to streamline implementation processes, standardize delivery approaches, optimize resource utilization, and enhance the overall client delivery experience.

Requirements

Bachelor's degree in Business, Information Systems, Technology, Engineering, Computer Science, or a related field.
3–6 years of experience delivering enterprise technology, SaaS, workflow, automation, or business application implementations in a client-facing environment.
Experience delivering and leading end-to-end technology implementations within a professional services, consulting, or enterprise business environment, including requirements gathering, configuration, testing, deployment, and post-production support.
Strong business analysis and process design skills with the ability to translate client requirements into practical technology solutions.
Experience working with workflow, automation, document management, low-code/no-code, or other enterprise business platforms.
Strong consulting, stakeholder management, and communication skills, including client workshops, solution demonstrations, and executive-facing interactions.
A client-focused self-starter with a proven ability to lead implementations, manage competing priorities, solve complex challenges, and deliver results in fast-paced environments.
Demonstrated ability to streamline delivery processes, drive operational efficiencies, and scale implementation best practices across teams and client engagements.

Skills

Technology implementation
Client delivery
Business process transformation
Enterprise platforms
Digital solutions
Workflow
Automation
Document management
Low-code/no-code platforms
Business analysis
Process design
Stakeholder management
Communication
Client workshops
Solution demonstrations
AI

Location

Ontario Region

Work Type

Full-time

Experience Level

Senior Consultant
3-6 years

Education Level

Bachelor's degree

Salary/Compensations

$77,500 to $127,500

Benefits

Comprehensive and competitive Total Rewards program

About the Company

KPMG in Canada is redefining how practitioners deliver exceptional client experiences through premium digital products and technology-enabled solutions that transform service delivery and unlock new growth opportunities.
Our Values: Integrity, Excellence, Courage, Together, For Better.

Equal Opportunity

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential.
Adjustments and accommodations throughout the recruitment process are available upon request.