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About the Role

Sentral, Australia’s leading school management platform, is seeking a Commercial & Delivery Lead to support commercial outcomes, customer engagement, and delivery excellence. This role serves as the central coordination point for tenders, contracts, governance, stakeholder engagement, and program delivery, requiring a highly organized professional to manage multiple priorities and ensure a seamless experience.

Responsibilities

Lead and coordinate end-to-end RFPs, tenders, and contract workflows, ensuring timely and high-standard submissions and approvals.
Act as the key coordination point between customers, leadership, and internal teams to drive commercial and delivery outcomes.
Manage governance activities, including meeting cadences, agendas, actions, risks, and executive reporting.
Maintain program documentation, reporting, and delivery tracking for visibility, accountability, and progress.
Support the General Manager and Senior Leadership Team with strategic communications, briefings, presentations, and stakeholder engagement.
Identify and implement process improvements to enhance operational efficiency, contract management, and delivery performance.

Requirements

Experience in commercial operations, program delivery, PMO, executive support, or a similar coordination-focused role.
Proven ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment.
Strong experience supporting tenders, contracts, governance processes, or customer-facing delivery programs.
Excellent communication and stakeholder management skills, with confidence engaging senior leaders and external customers.
Advanced proficiency in Microsoft Office and the ability to produce high-quality reports, presentations, and documentation.
A proactive, highly organised, and professional approach, with strong discretion and a focus on continuous improvement.

Skills

Commercial operations
Program delivery
PMO
Executive support
Tender management
Contract management
Governance processes
Stakeholder management
Communication
Microsoft Office
Reporting
Presentation development
Process improvement
SaaS experience (bonus)
Technology sector experience (bonus)
Education sector experience (bonus)
Government procurement experience (bonus)
Project governance (bonus)
Delivery management (bonus)
Automation technologies (bonus)
Emerging technologies (bonus)

Location

Australia

Work Type

Hybrid

Experience Level

Mid-level

Salary/Compensations

$140k+ superannuation

About the Company

Global Payments makes it possible for millions of people to move money between buyers and sellers using payments solutions for credit, debit, prepaid and merchant services.
Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
Global Payments and Worldpay recently joined forces.
Global Payments (NYSE : GPN) empowers simple, fast, secure payments for everyone.
We’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.
Our team of 27,000 experts is dedicated to your success.
Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America.

Equal Opportunity

Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.
Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.