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About the Role

As a Manager on the Account Development team, you will build a new engine of growth by hiring, training, and leading Account Development sellers. Your focus will be on driving MRR expansion and growth across the partner base by fostering an inclusive environment, establishing clear KPIs, and collaborating with S&O and Product teams to optimize the customer experience. This remote role reports to the Senior Manager, Account Development - In Store and will lead team members in key strategic markets in NAM, requiring travel as needed.

Responsibilities

Build a new engine of growth for the In Store line of business.
Hire, train, and build a class of Account Development sellers.
Drive MRR expansion and growth across the partner base.
Build an inclusive and motivating work environment.
Establish clear KPIs and metrics for performance.
Work with S&O and Product partners to build the optimal customer experience.
Lead team members in key strategic markets in NAM.
Drive results for a top company priority.
Build a high-performing sales team prepared to drive outcomes.
Clearly define roles and responsibilities, scope, KPIs, and performance.
Become a company ambassador to a highly visible and influential segment of the restaurant industry.
Leverage learnings to build processes and programs that make merchants' and peoples' lives easier.
Plan for the next quarter, year, and several years with new products and organizations.
Scale the In Store Account Development team into the future.

Requirements

Minimum of 3 years in account management or account development leadership positions with experience in SaaS, SMB Tech or Restaurant Sales.
Track record of building and growing a high-performing sales team, capable of sourcing and developing top talent.
Consistently achieved and overperformed on strategic sales goals.
Committed to leading with empathy and effective communication, fostering a positive and motivating team environment.
Eager to contribute significantly to SevenRooms and DoorDash's growth and culture, embodying core values and impacting the company's success in NAM.
Experience working directly with restaurants and hospitality groups, understanding their needs and identifying gaps in their operations.
Able to work with a cross-functional team and guarantee a smooth transition for new restaurant partners.
Comfortable with sales tools like Salesforce, Google Suite, and general data analysis.
Incorporate AI tools in daily work to increase efficiency and effectiveness, and practiced at training teams to do the same.

Skills

SaaS
SMB Tech
Restaurant Sales
Sales Team Leadership
Talent Development
Strategic Sales
Empathy
Effective Communication
Team Motivation
Cross-functional Collaboration
Restaurant Operations
Salesforce
Google Suite
Data Analysis
AI Tools

Location

Remote
NAM

Work Type

Remote
Full-time

Experience Level

Manager
3 years in account management or account development leadership

Salary/Compensations

Base salary: $151,440—$222,640 USD
Total on-target earnings (base + commissions): $189,300—$278,300 USD

Benefits

Opportunities for equity grants and sales commission.
401(k) plan with employer matching.
16 weeks of paid parental leave.
Wellness benefits.
Commuter benefits match.
Paid time off.
Paid sick leave in compliance with applicable laws.
Medical, dental, and vision benefits.
11 paid holidays.
Disability and basic life insurance.
Family-forming assistance.
Mental health program.
Flexible paid time off/vacation for salaried roles.
80 hours of paid sick time per year for salaried roles.

About the Company

SevenRooms' mission is to reshape the hospitality industry by helping restaurant operators take control of their guest relationships.
DoorDash's mission is to empower local economies.
DoorDash is a technology and logistics company that started by enabling door-to-door delivery.
DoorDash is growing rapidly and changing constantly, offering opportunities to share unique perspectives, solve new challenges, and own careers.
DoorDash is committed to supporting employees’ happiness, healthiness, and overall well-being.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
No employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
We will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.