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About the Role
As our Product Owner, you will work closely with Software Developers, Lawyers, and the wider Criminal Estates Law team to take full ownership of products, ensuring everything we build meets user, customer, and internal team needs. Your work will define and deliver impactful features contributing to our mission to “help lawyers who help people”.
Responsibilities
- Work with internal teams to obtain an in-depth understanding of LEAP and Criminal Estates Law products and documentation requirements.
- Manage the end-to-end lifecycle of new product and feature releases.
- Create, edit, and maintain clear, accurate online knowledge articles across all LEAP EstatesFamily Law products.
- Produce Release Notes and marketing material for product and feature releases.
- Train new and existing staff on using the software and demonstrate new features.
- Present at internal meetings.
- Produce videos for online learning platforms.
- Demonstrate products at client meetings, events, and seminars/webinars.
- Write clear and actionable user stories and acceptance criteria.
- Collaborate with the head of product and the team to understand the product vision and roadmap, ensuring timely delivery of products.
- Manage LEAP Estates Content work.
- Conduct QA testing as needed.
- Collate client feedback on new apps and features to improve user experience.
- Manage integration of third-party applications with LEAP Estates.
Requirements
- 3+ years of experience as a Product Owner/Manager in the SaaS industry.
- Ability to work effectively with development teams.
- Understanding of system architecture, APIs, integrations, and data flows.
- Expertise in managing product backlogs with multiple stakeholder inputs.
- Advanced writing skills, including editing and proofreading.
- Strong attention to detail and ability to express complex technical ideas simply.
- Experience translating highly technical language into a voice for business audiences.
- Ability to work across multiple product lines.
- Strong interpersonal skills.
Skills
- Product Ownership/Management
- SaaS Industry
- System Architecture
- APIs
- Integrations
- Data Flows
- Product Backlog Management
- Stakeholder Management
- Writing
- Editing
- Proofreading
- Attention to Detail
- Technical Communication
- Interpersonal Skills
- Jira
- Confluence
- Figma
- Synthesia
Location
- Sydney
Work Type
- Flexible
- Hybrid
Experience Level
- 3+ years
Benefits
- Additional paid wellbeing day every year
- Free gym membership
- Corporate dental plan
- Weekly massages in the office
- Catered lunch and breakfast every week
- Fully stocked kitchen
- On-site barista
- Access to LEAP Home program
About the Company
- LEAP is the leading provider of Legal Practice Management Solutions globally and part of ATI, a major international LegalTech company.
- For over 30 years, LEAP has been dedicated to improving productivity tools for lawyers and staff, guided by the purpose to ‘Help lawyers who help people’.
- Our market-leading software is used by over 71,000 lawyers and their staff in small and medium-sized law firms.
- We are a fast-growing technology business with over 1000 passionate employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand.
- Criminal Estates Law is a specialized division of LEAP Legal Software focusing on tailored software solutions for specific legal verticals.
- This team comprises experienced legal professionals, developers, designers, and client-focused operational experts, including in-house Australian Criminal Estates Lawyers and a mature client feedback function.
Equal Opportunity
- LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential.
- If you meet some, but not all the requirements above, we encourage you to still submit your application.