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About the Role

Sierra is building a platform to help businesses create better customer experiences using AI. This role is crucial in driving revenue and pipeline by identifying and engaging potential customers, managing relationships, and closing complex deals. You will also contribute to defining the company's go-to-market strategy as part of an early-stage team.

Responsibilities

• Identify and target potential customers through research, networking, and cold calling.
• Build new relationships with Commercial customers and prospects to drive revenue, pipeline, and deployment capacity.
• Build and maintain strong relationships with key decision-makers and stakeholders.
• Serve as the primary point of contact for commercial clients, ensuring high levels of customer satisfaction.
• Lead negotiations with existing customers and prospective clients, addressing objections and closing deals.
• Ensure all contracts and agreements are completed accurately and in a timely manner.
• Work closely with legal and finance teams to finalize terms and conditions.
• Develop and execute sales strategies to meet or exceed sales targets.
• Create tailored sales presentations and proposals to address specific needs of enterprise clients.
• Collaborate with the marketing team to develop and implement effective sales campaigns and presentations.
• Impact how the Go-To-Market function operates and succeeds.
• Collaborate with the broader Go-To-Market team, as well as product, technical, and operations organizations.
• Conduct market research to identify new business opportunities.

Requirements

• 5-7+ years of experience in a customer-facing sales role, either with Mid-market or SMB accounts.
• Strong Communication Skills: Exceptional verbal and written communication abilities.
• Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.

Skills

• AI landscape knowledge
• Building GTM strategies
• Building sales teams
• Building sales motions from scratch
• Early stage growth sales

Location

• San Francisco
• Atlanta
• New York
• London
• Paris
• Madrid
• Munich
• Singapore
• Tokyo
• Sydney

Work Type

• In-person
• Full-time

Experience Level

• Mid-level
• Senior-level

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, snacks, and coffee
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans

About the Company

• Sierra is creating a platform to help businesses build better, more human customer experiences with AI.
• Company values include Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
• Co-founders are Bret Taylor (former co-CEO of Salesforce, CTO of Facebook, co-creator of Google Maps) and Clay Bavor (18 years at Google, led Google Labs, AR/VR effort, Project Starline, Google Lens, Google Workspace product and design teams).

Equal Opportunity

• We encourage you to apply even if your experience doesn't precisely match the job description.
• We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.