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About the Role

As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

Requirements

• If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.
• We’re looking for driven, outgoing individuals who are ready to make an impact.
• We believe in growing our team from within and welcome applicants from all backgrounds and experience levels.

Skills

• Customer service
• Sales
• Membership activities
• Cleanliness standards
• Safety standards
• Communication

Work Type

• Full-time

Experience Level

• Entry-level

About the Company

• Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing.
• Known for being fast, friendly, and convenient, we’re also committed to being a great place to work.
• At Take 5, people come first - both our team members and our customers.
• Learn with us, grow with us - we’re ready to invest in your success.