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About the Role

As a Senior Section Waiter, you will deliver exceptional dining experiences by confidently managing your own section while providing warm, polished and intuitive service. With a passion for hospitality and a keen eye for detail, you'll guide guests through our menu, recommend food and beverage pairings, and create memorable moments from arrival to departure.

Responsibilities

• Manage your own section of up to 8 tables (approximately 20 guests), delivering seamless, attentive service throughout every stage of the dining experience.
• Create memorable guest experiences through warm, professional service, anticipating guest needs and confidently recommending menu items, cocktails and wine.
• Ensure exceptional presentation standards, accurate course timing and close collaboration with the kitchen, bar and host teams to maintain smooth service.
• Build strong knowledge of the food and beverage offering, including ingredients, cooking techniques, dietary requirements and beverage pairings.
• Maintain a clean, organised service environment while contributing to a positive, high-performing team culture.

Requirements

• 2-4 years' experience in premium or fine dining restaurants, including at least 2 years as a waiter or food & beverage attendant in an established restaurant.
• Warm, confident communication skills with a genuine passion for hospitality and creating memorable dining experiences.
• Strong food and beverage knowledge, including dietary requirements, cocktails and foundational wine knowledge.
• Excellent time management with the ability to remain calm under pressure in a fast-paced environment.
• Current RSA certification (or equivalent), professional presentation, and flexibility to work evenings, weekends and public holidays.

Skills

• Food and beverage knowledge
• Cocktail knowledge
• Wine knowledge
• Time management
• Communication skills
• Customer service

Location

• Circular Quay, Sydney

Work Type

• Full-time

Experience Level

• 2-4 years

Education Level

• RSA certification

Benefits

• ALL Heartist Membership - Discounts on accommodation and food & beverage worldwide.
• Family & Friends Discounts on accommodation, services, and events.
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on worldwide stays.
• Learn Your Way - Access to Accor’s industry leading training platforms, Accor Academy and Typsy.
• Build Your Network - Opportunity to grow hospitality network worldwide.
• Worldwide Opportunities - Limitless opportunities to grow career within Accor's global network.

About the Company

• Pullman Quay Grand Sydney Harbour offers luxurious accommodation with iconic views of Sydney Harbour Bridge.
• The hotel is a hybrid of premium hotel accommodation and long-term residential living, delivering a diverse, personalised guest experience.
• Food & beverage venues include Flaminia (modern Italian) and Acapulco ElVista (coastal Latin bar).
• The property features exceptional meeting and event spaces suitable for corporate functions and weddings.
• Accor is a world-leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries.

Equal Opportunity

• At Accor, we welcome you as you are.
• Accor is an inclusive company, building diverse teams across the globe.