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About the Role

The TCA Team Lead fosters a patient-centered environment, ensuring high-quality care and regulatory compliance. This role involves mentoring, training coordination, documentation auditing, and policy development, serving as a liaison between staff and leadership to promote teamwork and excellence in resident care.

Responsibilities

• Mentor new TCAs during orientation and throughout their employment.
• Conduct one-on-one coaching sessions to build staff confidence and competence.
• Coordinate and facilitate ongoing TCA training programs.
• Oversee completion of TCA training checklists.
• Provide guidance and support for staff during daily tasks and challenges.
• Participate in the hiring and interview process for TCA candidates.
• Ensure staff compliance with continuing education and certification renewals.
• Assist with disciplinary action in conjunction with Unit Leadership.
• Audit TCA charting regularly to ensure accuracy and completeness.
• Participate in chart audits and documentation reviews.
• Ensure compliance with state regulations and CMS documentation standards.
• Adjust TCA schedules as needed to maintain appropriate staffing levels.
• Assist with TCA calendar maintenance, vacation coverage, and sick call coverage.
• Coordinate assignments and daily task distribution for TCAs.
• Ensure adequate coverage for patient care and support during peak hours.
• Collaborate with Unit Leadership to review and create policies and procedures.
• Ensure practices align with CMS guidelines and organizational standards.
• Participate in state survey preparations and inspections.
• Routinely round on patients to assess care quality and build relationships.
• Participate in community activities, including meal service and social events.
• Assist with admissions and care plan meetings.
• Monitor and report changes in residents’ physical or emotional condition to nursing staff.
• Ensure cleanliness and hygiene of resident rooms and common areas.
• Support infection control practices, including proper hand hygiene and use of personal protective equipment (PPE).
• Maintain inventory of medical supplies and equipment.
• Assist with communication regarding facility upkeep and cleanliness.
• Coordinate new hire paperwork and employee evaluations.
• Assist with completion of annual and new hire mask fittings.
• Uphold St. John’s customer service standards: Make eye contact and smile, greet and welcome everyone, provide immediate service and listen actively, use appropriate body language, be gracious and respectful.

Requirements

• Prior CNA experience preferred.
• Montana CNA certification required.
• Current Med Aid Certification or ability to obtain within one year of hire.
• Must be able to lift 25 lbs regularly and up to 50 lbs occasionally.
• Prolonged periods of standing, walking, bending.
• Exposure to outdoor elements, animals, and home-like environments.
• Potential exposure to bloodborne pathogens and other healthcare-related risks.

Skills

• Strong written, verbal, and observational skills.
• Excellent interpersonal and organizational abilities.
• Basic computer proficiency.
• Ability to work independently and solve problems using sound judgment.

Location

• Onsite

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Not specified

About the Company

• St. John's is a facility that provides Transitional Rehab Center services.