Customer Experience, Product Marketing Manager, Networking at Cisco | Austin, Texas, United States | Rezi

Customer Experience, Product Marketing Manager, Networking at Cisco

Customer Experience, Product Marketing Manager, Networking

Cisco · Austin, Texas, United States

2 weeks ago

Customer Experience, Product Marketing Manager, Networking

Cisco · Austin, Texas, United States

20 days ago
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About the Role

As a Product Marketing Manager for networking services (Campus, Branch, Data Center, IoT) at Cisco, you will integrate deep market insight and technical acumen to drive product positioning, messaging, and go-to-market execution. Your goal is to ensure Cisco’s offerings are understood, wanted, and adopted by our target audiences.

Responsibilities

  • Own the end-to-end marketing strategy for multiple products and/or services across multiple portfolios.
  • Architect comprehensive GTM strategies for complex, multi-product or high-priority launches, and/or solution roll-outs or market expansions.
  • Define the overarching portfolio narrative and thought-leadership themes.
  • Prepare presentations, demos, briefs, and other marketing/sales collaterals as needed.
  • Support the global enablement strategy for a portfolio.
  • Align sales motions, routes to market, and partner models to ensure field readiness.
  • Lead structured intelligence programs (such as market surveillance and win/loss analysis) to inform strategy.
  • Align business units on portfolio priorities.
  • Influence product roadmaps and capacity allocation to maximize market impact and customer value.
  • Lead and support cross-functional initiatives (launches, events, digital journeys, competitive plays).

Requirements

  • Bachelor’s degree.
  • 8+ years of related experience.
  • Demonstrated experience creating product vision/direction via compelling positioning and messaging.
  • Proven experience launching new products and growing to a mature business.
  • Strong organizational and analytical skills.
  • Excellent written and oral communication skills, including experience in sales discussions.
  • Strong ability to influence and work cross-functionally.
  • Strong domain and technical knowledge of networking services and products.
  • Exceptional writing and presentation skills.
  • Skilled in applying AI tools and prompt engineering best practices to optimize daily tasks and improve individual and team output.
  • Previous experience in IT networking B2B marketing.
  • Business development experience preferred.
  • Ability to deliver results in global, matrixed environments comprised of internal and external stakeholders.
  • Ability to travel domestically and internationally 25% of the time.
  • Professional and technical certifications in product marketing, AI, or Security (e.g. CCNA, CCST).

Skills

  • Product Marketing
  • Go-To-Market Strategy
  • Positioning
  • Messaging
  • Content Strategy
  • Launch Execution
  • Competitive Analysis
  • Networking Services
  • AI Tools
  • Prompt Engineering

Location

  • U.S.
  • Canada

Work Type

  • Hybrid

Experience Level

  • 8+ years of related experience

Education Level

  • Bachelor's degree

Salary/Compensations

  • $135,800.00 - $198,800.00 (U.S. and/or Canada)
  • $168,800.00 - $277,400.00 (New York City Metro Area)
  • $148,800.00 - $248,200.00 (Non-Metro New York state & Washington state)

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short-term disability coverage
  • Long-term disability coverage
  • Basic life insurance
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year (non-exempt employees)
  • Flexible vacation time off program (exempt employees)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • Up to 80 hours of unused sick time carried forward
  • Additional paid time away for critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • Annual bonuses (non-sales roles)
  • Performance-based incentive pay (sales roles)
  • Grants of Cisco restricted stock units

About the Company

  • The Customer Experience (CX) Marketing team’s role is to differentiate and elevate Cisco as an advanced customer experience that is personalized, proactive, and predictive.
  • The Product Marketing team has a mix of high-performing product marketers and go-to-market strategists, encompassing experience across positioning, messaging, content strategy and development, launch execution, and competitive analysis.
  • WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
  • Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential.
  • Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage.
  • Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
  • We understand our outstanding opportunity to bring communities together and at the heart of that is our people.
  • One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference.
  • Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
  • Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet.
  • Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best.
  • We ensure that every step we take is a step towards a more inclusive future for all.
  • At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
  • We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
  • These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
  • Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
  • Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
  • We work as a team, collaborating with empathy to make really big things happen on a global scale.
  • Because our solutions are everywhere, our impact is everywhere.
  • We are Cisco, and our power starts with you.

Equal Opportunity

  • #WeAreCisco