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About the Role

JLL empowers its people to shape a brighter way forward by combining world-class services, advisory, and technology for clients. We are committed to hiring and developing top talent, fostering meaningful careers, and creating an inclusive environment where employees can thrive.

Responsibilities

• Obtain thorough knowledge of the Property Management Agency Agreement and ensure requirements are carried out.
• Prepare income and expenditure budgets and outgoings reconciliations.
• Negotiate leases, lease renewals, and rent reviews, coordinating and reporting on external leasing agents.
• Compile regular property reports for clients, including monthly financial, building, and lease management updates.
• Demonstrate experience in Commercial and Retail Lease requirements, fundamental Lease principles, and governing legislation.
• Maintain legal and financial aspects of the portfolio on a property management system, producing arrears reports and tenancy schedules.
• Liaise with tenants, providing excellent customer service.
• Manage accrual book-keeping and process expenditures according to budgets and owner instructions.
• Inspect and report on property conditions, arranging necessary related works.
• Handle tenant queries, complaints, and needs.
• Compile tenant information and retention plans.
• Authorize accounts and invoices online for payment.
• Control security arrangements and evacuation procedures.
• Receive statutory assessments and submit objections as directed by clients.
• Perform other duties as directed.
• Matrix or directly manage Site Operations Manager and ensure KPIs are met.
• Meet financial goals and add value to clients and Jones Lang LaSalle.
• Perform financial services management to expected standards and in accordance with the Management Agreement.
• Monitor progress against own performance measures and achieve career objectives.
• Make decisions to resolve problems and improve operations.
• Actively seek and implement improvement opportunities for JLL and clients.
• Conduct open, constructive, and collaborative relations with superiors, peers, subordinates, tenants, and clients.
• Gain respect of JLL stakeholders and clients.
• Communicate effectively with superiors, peers, tenants, and clients.
• Listen and communicate positively and respectfully.

Requirements

• A minimum of 3 years’ experience in commercial property with good financial acumen.
• A reputation for providing friendly, timely, and effective service towards clients, tenants, and contractors.
• Well-presented and professional.
• Ability to make decisions and implement within the bounds of delegated authority.
• Thorough knowledge of all aspects of property functions, including accrual accounting.
• Ability to use time and resources effectively.
• Ability to be flexible to meet business and client needs.

Skills

• Commercial and Retail Lease requirements
• Fundamental Lease principals
• Accrual accounting
• Financial acumen
• Customer service
• Communication
• Decision making
• Problem solving
• Time management
• Flexibility

Location

• On-site – Parramatta, NSW

Work Type

• On-site

Experience Level

• Minimum of 3 years’ experience

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance
• Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities

About the Company

• JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
• With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
• We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
• We approach our work in a warmer, more optimistic, and inclusive way.
• JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
• You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things.
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
• As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
• JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
• We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
• We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.
• Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
• We take our responsibility to protect the personal information provided to us seriously.
• Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
• We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
• We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• This email is only to request an accommodation.
• Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
• Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised.
• If you're a current JLL employee, please apply using the Internal Career Site
• At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.
• We help our people thrive, grow meaningful careers and find a place where they belong.
• Together, we strive to be exceptional and shape a better world.
• For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
• A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
• Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
• JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
• For further information, visit jll.com.

Equal Opportunity

• JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.